[Hiring] BSA Manager @Grasshopper Bank

Role Description

Grasshopper Bank is a client-first, digital bank built for the business and innovation economy, with an obsession for providing leading-edge technology, solutions-driven products and superior service through a combination of passionate people and digital resources.

You will directly manage and mentor a team of BSA/AML analysts responsible for a range of activities including:

• Customer onboarding
• Transaction monitoring
• Investigations
• SAR filings

Your responsibilities will include:

• Directly managing the team responsible for manually reviewing customer onboarding applications that are not automatically approved.
• Overseeing the manual review process to ensure all necessary customer due diligence (CDD) is performed accurately and thoroughly.
• Making final decisions on manually reviewed applications, determining whether to approve or deny the customer relationship based on the bank's risk policies.
• Maintaining and regularly reviewing the bank's high-risk customer list.
• Ensuring that Enhanced Due Diligence (EDD) is conducted on all high-risk customers at least annually.
• Managing and overseeing the investigation and review of activity for all high-risk customers, documenting findings and making recommendations for account status changes.
• Directly managing the team of BSA/AML analysts responsible for monitoring transactions and reviewing system-generated alerts.
• Overseeing the entire alert lifecycle, from initial review to investigation and escalation.
• Making the initial determination on whether to file a Suspicious Activity Report (SAR) and ensuring all filings are timely and accurate.
• Managing and overseeing the OFAC screening process, including the investigation and resolution of potential matches.
• Overseeing the intake, investigation, and reporting of Unusual Activity Referrals (UARs) received from FinTech partners.
• Collaborating with BaaS partners to ensure their internal controls and BSA/AML programs align with the bank's risk policies.
• Serving as the primary point of contact for all law enforcement requests, including subpoenas and search warrants.
• Managing the process for responding to these requests, ensuring all responses are complete, accurate, and provided within required timeframes.
• Maintaining detailed records of all requests and responses.
• Assisting the BSA Officer in the development and maintenance of BSA/AML compliance policies and procedures.
• Managing and coordinating the bank's response to all BSA/AML/OFAC examinations and audits, both internal and external.
• Ensuring timely remediation of any compliance deficiencies identified during examinations or audits.

Qualifications

• 7-10+ years of progressive experience in BSA/AML compliance within a financial institution and/or financial technology (fintech) company.
• Proven experience managing or leading a team of compliance professionals.
• Expert knowledge of BSA, AML, and OFAC regulations.
• Hands-on experience with BSA/AML monitoring systems and case management.
• Excellent analytical, communication, and decision-making skills.
• CAMS certification is strongly preferred.