[Hiring] Bookkeeping Specialist @Velora

Role Description

We are seeking a Bookkeeper to join our fast-growing Professional Services department. As a crucial member of our dynamic team, your primary role will be to serve as a full charge bookkeeper to our moderate complex Medium customers, collaborating with the customers to ensure the accuracy and currency of their financial records and exceptional customer experience.

You own problems end-to-end, stay outcome-focused, and use AI to move faster, raise accuracy, and improve the customer experience for Aplos bookkeeping clients.

If you excel in collaborative problem solving and are passionate about bookkeeping, technology, and customer services, this position is an excellent fit for you.

What will you be doing (your role)?

• Manage full cycle of bookkeeping services for multiple Medium customers concurrently, including data entry, reconciliations, payroll, donations and periodic accounting clean-up as necessary.
• Use AI-native tools to streamline workflows and deliver faster, more accurate results for Aplos bookkeeping clients.
• Maintain an average of 70% of your working time spent on billable client work.
• Understand organizational needs and provide valuable feedback, proposing solutions to enhance information clarity.
• Maintain a high customer net promoter score (9 or 10) by building positive relationships with the customer, communicating proactively, and providing quality and satisfactory services.
• Adhere to established processes to ensure robust financial controls are in place.
• Identify areas for process improvement, actively participating in collaborative knowledge-sharing with teammates.

Qualifications

• 3–5+ years owning full-charge bookkeeping end-to-end with minimal oversight.
• A degree in accounting, finance, or business.
• Strong fundamentals in accounting and nonprofit bookkeeping; applies judgment to keep books clean, compliant, and decision-ready.
• Deep experience in Aplos (preferred) or similar systems; learns new workflows fast and uses tooling to work smarter.
• Strong Excel skills; uses templates, automation, and AI support to move faster without sacrificing accuracy.
• Builds trust with customers through proactive updates, clear expectations, and consistent follow-through.
• Clear, direct communicator who flags risks early and keeps everyone aligned.
• Outcome-focused and deadline-driven; prioritizes the work that moves the customer forward.
• Collaborative teammate who shares learnings, templates, and best practices to raise the bar for the whole team.
• High quality bar and attention to detail; catches issues early and prevents repeat errors.
• Comfortable using AI tools to accelerate research, reconciliation, and documentation while maintaining accuracy and confidentiality.
• Proactively identifies patterns (errors, missing info, process gaps) and proposes simple fixes that prevent repeat work.
• Operates with high autonomy; clarifies ambiguity, removes blockers, and drives work to completion.

Requirements

• Salary: $22/hr - $24/hr USD for US candidates and $60,000 - $65,000 CAD for Canadian candidates. Your base salary compensation will be determined based on factors such as skills, education, experience, and geographic location.
• Paid Time Off:
  • Canada: Everyone gets 4 weeks paid leave plus 11 days of public holidays, as well as an ‘end of year shutdown’ which is an extra 2 week company holiday. Plus, you are entitled to generous paid sick leave.
  • US: US employees are eligible for open or paid discretionary time off (take time when you need it), plus 11 days of public holidays, as well as an ‘end of year shutdown’ which is an extra 2 week company holiday. Plus, you are entitled to generous paid sick leave.
• Work remotely: We’re a remote-first company - live and work wherever you’re happiest.
• Training: We’ll support you when you want to learn new skills or pay for conference or course tickets.
• Health Coverage & Retirement:
  • Canada & US: We offer robust medical, dental, vision, disability and life insurance coverages and have a 4% match on Retirement.

Company Description

We’re excited to share that Aplos, Raisely, and Keela have come together to form one unified company, Velora, with a shared mission: to help nonprofit organizations thrive. While we continue to offer the products you know and love, we now operate as one team, dedicated to making nonprofit work easier, more impactful, and more sustainable.

Together, our combined expertise spans fundraising, donor management, financial tracking, and communications—offering a powerful suite of tools designed to reduce complexity so nonprofits can focus on what matters most: making a difference.

We’re one company with 3 products all servicing customers in the impact space. Working at Velora means that you have the opportunity to build one or across all our products.