Role Description
The firm is seeking a highly organized and client-focused Bookkeeping Division Specialist to support a portfolio of veterinary practice clients through full-service bookkeeping, financial reporting, onboarding support, and ongoing client communication. This role is ideal for someone who thrives in a fast-paced remote environment, enjoys building client relationships, and takes pride in delivering accurate, high-quality financial work while maintaining exceptional responsiveness and organization.
Key Responsibilities
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Client Relationship Management
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Serve as a primary bookkeeping contact for assigned clients while maintaining consistent communication and responsiveness.
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Respond to all client inquiries within 24 hours, providing proactive updates and clear timelines for follow-up.
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Build and maintain strong client relationships through professionalism, organization, and consultative support.
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Participate in quarterly client conversations focused on operational and financial discussions.
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Bookkeeping & Financial Reporting
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Manage at minimum 10 full-service bookkeeping client relationships.
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Perform ongoing QuickBooks Online (QBO) bookkeeping and account maintenance.
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Complete monthly reconciliations for bank accounts, credit cards, loans, payroll, and related accounts.
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Prepare and finalize monthly financial reporting packages and supporting documentation.
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Ensure month-end reporting is completed accurately and delivered by the 15th of each month, contingent upon timely client submissions.
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Review βAsk My Accountantβ balances and resolve outstanding bookkeeping items prior to finalizing reports.
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Client Onboarding & Implementation
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Assist with onboarding new clients, including:
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QuickBooks Online setup
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Chart of accounts implementation
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Account linking and integrations
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Initial bookkeeping cleanup and reconciliations
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Participate in onboarding meetings and ensure all required documentation and access requests are completed timely.
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Workflow & Process Management
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Utilize workflow systems to manage bookkeeping deliverables, review points, and reporting deadlines.
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Maintain organized documentation, reporting templates, and financial records.
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Collaborate with leadership and team members to improve efficiency, consistency, and client experience across the bookkeeping division.
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Team Collaboration & Communication
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Attend team meetings, training sessions, and monthly webinars.
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Collaborate closely with leadership and advisors to ensure seamless client support and service delivery.
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Escalate workflow concerns or capacity challenges proactively to leadership.
Qualifications
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2+ years of bookkeeping, accounting support, or outsourced accounting experience preferred
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Strong proficiency in QuickBooks Online required
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Experience with financial reporting, reconciliations, and month-end close processes
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Strong organizational and time-management skills with the ability to manage multiple client relationships simultaneously
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Excellent written and verbal communication skills
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Ability to work independently in a fully remote, high-accountability environment
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Strong attention to detail and commitment to accuracy
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Experience with workflow systems such as XCM or similar platforms is a plus
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Client-service-oriented mindset with strong professionalism and responsiveness
What Makes Someone Successful Here
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Relationship-driven
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Organized and detail-oriented
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Proactive communicators
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Adaptable and solutions-focused
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Team-oriented collaborators
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Client-focused professionals
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Self-motivated and accountable
Compensation & Benefits
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A competitive compensation and benefits package is offered to support both professional success and personal well-being.
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Benefits Include:
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401(k) with company match
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Medical, Dental, and Vision insurance
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Paid time off and company holidays
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Flexible scheduling
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Continuing education and professional development support
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Paid training opportunities
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Opportunities for advancement and career growth
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Fully remote work environment