[Hiring] Billing Representative II @Mass General Brigham

Role Description

Responsible for maintenance of accurate billing records of complex customer and/or patient accounts, process payments and adjustments, and communicate with customers to answer questions or provide information.

Does this position require Patient Care? No

Essential Functions:

• Interact with internal and external customers to gather support data to ensure billing accuracy and work through billing discrepancies.
• Addresses issues of a more complex nature and support junior staff by answering day to day questions.
• Process payments and maintain up-to-date billing records.
• Reprocessing insurance denials and submitting all necessary documentation for payment.
• Maintain accurate billing records and files.
• Collaborate with other departments to resolve billing and payment issues.
• May prepare monthly and quarterly billing reports for management review.

Qualifications

• High School Diploma or Equivalent required.
• Experience in billing, finance or collections 2-3 years required.
• Strong attention to detail.
• Excellent interpersonal, written and verbal communication skills.
• Proficient in Microsoft Office Excel and other relevant billing software.
• Ability to prioritize and manage multiple tasks simultaneously.
• Ability to work independently and as part of a team.
• Ability to work in a fast-paced environment.

Requirements

• Remote Type: Remote
• Work Location: 399 Revolution Drive
• Scheduled Weekly Hours: 40
• Employee Type: Regular
• Work Shift: Day (United States of America)
• Pay Range: $19.81 - $28.30/Hourly
• Grade: 3

Benefits

• Comprehensive benefits.
• Career advancement opportunities.
• Differentials, premiums, and bonuses as applicable.
• Recognition programs designed to celebrate your contributions and support your professional growth.