[Hiring] Billing & Collections Coordinator I @Numotion

Role Description

The Billing & Collections Coordinator I implements company best practices ensuring all billing and collections activities meet state and federal compliance requirements. Timely follow-up activities are conducted on assigned accounts to reduce outstanding account receivables.

Key Responsibilities

• Ensure order setup accuracy for proper reimbursement.
• Perform daily review of orders for billing.
• Perform follow-up and collections activities on assigned accounts to maintain a reduced Days Sales Outstanding (DSO).
• Recommend receivables for refund and adjustment or write off.
• Submit appeals as necessary.
• Perform inquiries to payers on outstanding receivables.
• Initiate resolution of billing holds with order processors.
• Notify department management of account receivable challenges and payer trends.
• Respond to and resolve incoming phone calls and emails from internal and external customers.
• Ensure all billing and collections practices follow all company best practices and state and federal regulations.
• Assemble and analyze files for audits.
• Attend payer seminars and educational events as assigned.
• Participate in staff meetings.
• Review pertinent industry literature.
• Utilize Numotion Leadership Principles to perform job with integrity, compliance, and values consistent with Numotion’s mission.
• Adhere to employee or customer confidentiality and comply with Numotion’s policies and federal regulations.
• Provide excellent customer service for all internal and external customers of the operations at all times.
• Provide solutions for customer concerns and continually focus on customer service as our top priority.

Qualifications

• High School diploma/GED; Associates degree preferred.
• Minimum one year related experience.
• Proficiency in Microsoft Office Suite.
• Ability to establish and maintain effective working relationships with individuals and groups, both professional and non-professional.
• Ability to work in a fast-paced environment and juggle multiple priorities.
• Able to think quickly, assess a situation, and make a sound decision.
• Solid written and verbal communication, listening, organization, and priority setting skills.
• Listens well and retains instructions; accepts constructive feedback from supervisor.
• A track record of being consistent with attendance and prompt arrival at work and meetings.
• Understands and is aware of budgets and/or financial goals.
• Plans and organizes effectively to achieve productivity goals.
• Able to use technology to optimize efficiency and effectiveness.
• Ability to perform job with integrity and values consistent with the Numotion Mission.

Physical Work Requirements

• Must be highly mobile, able to access all areas of the premises.
• Ability to concentrate and remain focused while handling multiple tasks, responsibilities, and projects.
• Ability to read and to understand and carry out written and verbal instructions.
• Must be able to perform bending, twisting, stooping, reaching, and lifting moderate to heavy weight material up to 10 lbs.

Benefits

• Competitive compensation packages.
• Medical, dental, and vision insurance.
• Short-term and long-term disability.
• 401k.
• Life insurance.