[Hiring] Billing and Payroll Specialist @Helper Heroes

Role Description

Own day-to-day billing, payroll prep, and bank reconciliation so the office runs on time and cash flow stays accurate.

Key Responsibilities

• Run weekly billing from WellSky: validate visits, correct service codes, apply payer rules, and generate invoices.
• Prepare payroll files: verify hours vs. schedules, flag discrepancies, and submit clean reports by cutoff.
• Perform monthly bank reconciliations in QuickBooks; resolve variances with clear notes and backup.
• Maintain AR aging: track payments, post remittances, follow up on short pays/denials.
• Build and maintain finance trackers (Excel/Sheets): billing logs, exceptions, and weekly KPIs.
• Produce routine reports: revenue, payroll summaries, open exceptions, and month-end close checklists.
• Partner with schedulers on late clock-ins/edits to keep billing clean and on time.
• Protect PHI; follow HIPAA and internal data-handling rules.

Success Metrics

• 99% on-time weekly billing & payroll submissions.
• <1% error rate on invoices/payroll files.
• Month-end reconciliation completed within 5 business days.
• Exceptions resolved within 48 hours.

Qualifications

• 2+ years in US bookkeeping or healthcare billing/payroll (QuickBooks Online required).
• Strong Excel/Google Sheets (lookups, pivots, data cleaning).
• Detail-first mindset; comfort with audit trails and documentation.
• Clear, professional communication with US teams.

Requirements

• Home care/WellSky experience; payer rules knowledge.
• AR collections and basic denial management.

Work Setup

• Laptop or desktop.
• Reliable internet (at least 25 Mbps), backup connectivity/power recommended.
• Quiet workspace and professional phone etiquette.
• Tools: QuickBooks Online, Excel/Google Sheets, WellSky, RingCentral, Google Workspace.

Benefits

• Competitive Base Pay: We offer the highest base pay in the home care industry!
• Make a Difference: You’ll play a key role in ensuring that clients receive the best care possible.
• Growth Opportunities: As we grow, so will you! There’s plenty of room for advancement and learning.
• Fun & Supportive Team: We’re a tight-knit group that values collaboration, compassion, and a good laugh.