[Hiring] Billing and Follow Up Representative-II @Trinity Health

Role Description

Work Remote Position (Pay Range: $19.5965-$29.3948)

• Performs the day-to-day billing and follow-up activities within the revenue operations for an assigned Patient Business Services (PBS) location.
• Serves as a member of the billing and follow-up team responsible for billing and follow-up of government and non-government accounts.
• Provides training and guidance to lower level colleagues and problem resolution as needed.
• This position reports directly to a Supervisor Billing & Follow-Up.

Qualifications

• High school diploma or Associate's degree in Accounting, Business Administration, or related field.
• Minimum of three (3) or more years of direct experience and relevant knowledge of revenue cycle functions and systems.
• Experience in a hospital, clinic environment, health insurance company, managed care organization, or other health care financial service setting.
• Proficiency in Microsoft Office, including Outlook, Word, PowerPoint, and Excel.
• Excellent verbal and written communication and organizational abilities.
• Strong interpersonal skills necessary for dealing with internal and external customers.
• Accuracy, attention to detail, and time management skills.
• Ability to work independently and perform billing and follow-up activities promptly and accurately.
• Must be comfortable operating in a collaborative, shared leadership environment.
• Must possess a personal presence characterized by honesty, integrity, and caring.

Requirements

• Completion of regulatory/mandatory certifications and skills validation competencies preferred.
• Must be able to set and organize own work priorities and adapt to them as they change frequently.
• Must be able to work concurrently on a variety of tasks/projects in a potentially stressful environment.
• Must possess the ability to comply with Trinity Health policies and procedures.

Benefits

• Rooted in our Mission and Core Values, we honor the dignity of every person.
• Recognize the unique perspectives, experiences, and talents each colleague brings.
• Embrace differences to grow stronger together and deliver compassionate, person-centered care.
• Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.