[Hiring] Billing and Collections Revenue Analyst @Clari + Salesloft

Role Description

At Salesloft, our Billings and Collections Revenue Analyst will be pivotal to our company’s success. You will be a key member of our fast-growing and high-performing Finance and Corporate Services department. This role will be an integral part of the organization’s order-to-cash and customer analytics process and will contribute to the organization’s financial processes, playing a critical role in customer account reconciliations, activities, and key performance indicators.

On a day-to-day basis, you will be responsible for partnering with various departments to ensure exceptional customer service for our customers. Specifically, you will:

• Maintain ownership for managing and mitigating accounts receivable delinquency.
• Reach out to customers in a fast-paced, goal-oriented accounting and finance department.
• Manage and triage billing cases to reach a resolution.
• Support all of the revenue accounting needs.

In addition to working with amazing colleagues who exemplify our ‘team over self’ core value, you will also have the opportunity to create a culture of cash and build best-in-class credit & risk management policies. You will have an opportunity to make a difference.

Qualifications

• Results-oriented, motivated, self-driven individual.
• Proven track record of successful invoice collections operations and customer service, preferably in a high-growth software as a service environment.
• 2-4+ years of progressive customer service and/or Revenue Analyst experience.
• Experience in full cycle order to cash process for a software and subscription-based revenue company.
• Proven knowledge of collection techniques.
• Strong analytical skills with high proficiency in Excel.
• Bachelor's degree.

Requirements

• Proven experience with collections, accounts receivable, and billing core functions in a high-growth, fast-paced environment.
• A problem solver with great attention to detail and strive to provide customers with a world-class experience.
• Working experience with NetSuite, Salesforce, and/or YayPay/Tesorio is a plus.
• Highly detail-oriented and organized in work and ability to meet assigned deadlines.
• Ability to act and operate independently.
• Ability to work cooperatively and collaboratively with all levels of employees and management to maximize performance, creativity, problem solving, and results.
• Strong interpersonal, written and oral communication, and facilitation skills.
• Demonstrated ability to multi-task and balance numerous priorities in a fast-paced operational environment.
• Takes ownership; ability to set a strategy and motivate others to achieve necessary deliverables.
• Unquestionable integrity and personal ethics.

Company Description