[Hiring] Bilingual Mortgage Underwriter @Canada Guaranty

Role Description

Canada Guaranty is currently seeking multiple fully remote, bilingual (French and English) Quebec-based Mortgage Underwriters to support our partners in Eastern Canada. Ideal candidates have previous mortgage underwriting experience, effective communication and problem-solving skills, and a passion for delivering superior customer service.

Please Note: Underwriters work shifts which will vary from time to time. Our National Underwriting Centre operates Monday – Friday, 8am – 8pm, and Saturdays from 10am – 6pm (all times EST).

In this role, you will:

• Underwrite mortgage insurance loans, exercising appropriate judgment and authority in interpreting the company’s credit risk policy.
• Escalate any exceptions or high-risk files with recommendations to Management.
• Underwrite loans within parameters of the established client service level agreements.
• Deliver superior customer service through telephone and electronic communication with mortgage and lending customers.
• Effectively negotiate and resolve customer conflicts while adhering to the company’s risk management objectives.
• Assist in developing and building strategic lender relationships, and inform management of any business trends that may impact customer relationships.
• Adhere to the company’s expectations of underwriter productivity, quality, and data integrity.

Qualifications

• Excellent proficiency of French (native language or bilingual in French and English, both spoken and written).
• 2+ years of mortgage underwriting experience with a strong background in credit analysis (NOTE: Less experience will be considered for junior positions on a case-by-case basis).
• Previous experience reviewing and interpreting tax returns and financial statements.
• Previous experience reviewing real estate appraisals.
• Demonstrated communication and problem-solving skills.
• Effective analytical skills with attention to detail.
• Proficiency with, and adaptability to, various underwriting system applications.
• Proven ability to work within a fast-paced and time-sensitive environment while demonstrating superior customer service.

Benefits

• Comprehensive total rewards package.
• Competitive compensation.
• Company-matched retirement programs.
• Health and dental coverage.
• Flexible work options.
• Friendly, inclusive, and supportive culture.

Accommodation Notice

Canada Guaranty is committed to fostering an equitable, accessible environment where all employees feel valued and supported. We are committed to building a workforce that is representative of the communities we serve and work alongside. Candidates may request accommodation at any point during the interview process.