[Hiring] Banking Advisor @Mercor

Role Description

As a Retail Banking AI Specialist, you will:

• Review and evaluate AI-generated outputs related to consumer lending decisions, deposit account servicing, regulatory compliance, and customer communication.
• Create realistic scenarios based on retail banking workflows such as mortgage origination, personal loan underwriting, account opening/closing, fraud escalation, and regulatory examinations.
• Annotate, label, and validate data across retail banking use cases like credit decisioning, KYC/AML procedures, and customer dispute resolution.
• Provide structured feedback on AI accuracy in areas such as banking regulations (Reg Z, Reg E, TILA, RESPA, BSA/AML), product terms, and industry-specific terminology.
• Collaborate asynchronously with research teams to refine evaluation frameworks for banking-domain AI.

Qualifications

• 3+ years of professional experience at a commercial bank, credit union, or retail banking institution.
• Background in one or more areas such as branch operations and management, consumer or mortgage lending, deposit operations and treasury services, compliance, risk, or audit (BSA/AML, CRA, fair lending), relationship management, or private banking.
• Strong analytical thinking and ability to translate retail banking workflows into structured evaluation tasks.
• Clear written communication and attention to detail.

Requirements

• NMLS registration or banking certifications (preferred).

Benefits

• Compensation: $45–$65/hour
• Type: Contract
• Location: Remote

Application Process

• Upload resume
• AI interview based on your resume
• Submit form

Resources & Support

• For details about the interview process and platform information, please check: Interview Process
• For any help or support, reach out to: [email protected]