[Hiring] Bank Reconciliation Specialist @Ventra Health

Role Description

The Bank Reconciliation Specialist is responsible for performing the initial steps in the payment posting process. Daily assignments are provided by the supervisor, and the specialist must develop a plan to complete assigned worklists by the end of each day. The Bank Reconciliation Specialist must comply with applicable billing standards and operate effectively in a team-oriented environment, delivering superior service to providers across the country.

Essential Functions and Tasks

• Create monthly reconciliations for individual clients. (Monthly)
• Log into bank portals to download bank statements using Month-to-Date filtering and save them to the designated client folder for the current month. (Daily)
• Download Lockbox and Correspondence files. (Daily)
• Rename Lockbox and Correspondence files according to standard file naming conventions and upload them to the document management system. (Daily)
• Input new daily deposit totals from the previous business day for dashboard reporting. (Daily)
• Place prior day deposits on the client's monthly reconciliation log. (Daily)
• Update post logs daily for current and prior month reconciliations to ensure alignment with the bank statements. (Daily)
• Research and upload any missing remits for posting. (Daily)
• Investigate and resolve posting variances found in the bank statement. (Daily/Weekly)
• Perform daily checks to identify any remits not posted within 3 days and coordinate with the posting team for timely completion. (Daily/Weekly)
• Investigate and coordinate with relevant teams to resolve any variances identified in the reconciliation logs. (Weekly/Monthly)
• Monitor daily ERA checks to ensure they are posting automatically; notify the supervisor if any ERAs are not being received. (Daily/Weekly)
• Provide insurance and check details for ERA setups when necessary. (Weekly/Monthly)
• Review and compare reported deposits against Bank Statement totals to verify that all data is accurate, reconciled, and up-to-date. (Weekly)
• Identify Ventra and Non-Ventra payments.
• Ensure all daily, weekly, and monthly tasks are completed accurately and do not require rework or cross-checking. (Daily/Weekly/Monthly)

Qualifications

• High School Diploma or GED.
• At least one (1) year of experience reconciling bank account deposits.
• Knowledge of payor portals is preferred.

Requirements

• Ability to read, understand, and apply state/federal laws, regulations, and policies.
• Ability to communicate with diverse personalities in a tactful, mature, and professional manner.
• Ability to remain flexible and work within a collaborative and fast-paced environment.
• Basic use of computer, telephone, internet, copier, fax, and scanner.
• Basic touch 10 key skills.
• Basic Math skills.
• Understand and comply with company policies and procedures.
• Strong oral, written, and interpersonal communication skills.
• Strong time management and organizational skills.
• Strong knowledge of Outlook, Word, Excel (pivot tables), and database software skills.

Compensation

Base Compensation will be based on various factors unique to each candidate including geographic location, skill set, experience, qualifications, and other job-related reasons. This position is also eligible for a discretionary incentive bonus in accordance with company policies.

Equal Employment Opportunity

Ventra Health is an equal opportunity employer committed to fostering a culturally diverse organization. We strive for inclusiveness and a workplace where mutual respect is paramount. We encourage applications from a diverse pool of candidates, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, or veteran status. We will provide reasonable accommodations to qualified individuals with disabilities, as needed, to assist them in performing essential job functions.