[Hiring] Associate Collections Analyst @BILL

Role Description

In this role, you will be a key member of the BILL Collections team, driving the execution of both operational and strategic initiatives. Our team manages the complete collections lifecycle for BILL's products. This includes:

• Performing account-level reviews to identify the most effective client outreach strategies
• Executing plans to maximize revenue recovery

We are looking for a customer-focused professional with deep collections expertise who thrives in a high-performing team environment. You should be a strong individual contributor capable of optimizing collection processes to meet essential financial goals.

Qualifications

• 0 - 2 years of direct collections experience preferably in e-commerce, payments, financial service, or a similar industry
• A proven ability to learn, adapt, and train on new processes and procedures
• Logical and rational thinking skills with demonstrated data analysis and investigative techniques
• Excellent organizational and time management skills - must have the ability to prioritize and balance multiple tasks simultaneously
• Strong interpersonal and decision-making skills with the ability to resolve conflicts and build relationships within a dynamic organization

Requirements

• Bonus if you have knowledge of payment processing methods including ACH, check, digital wallet, international payments, virtual and credit cards
• A degree in Accounting, Finance, or Operations Management

Benefits

• 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP)
• HSA & FSA accounts
• Life Insurance, Long & Short-term disability coverage
• Employee Assistance Program (EAP)
• 11+ Observed holidays and wellness days and flexible time off
• Employee Stock Purchase Program with employee discounts
• Wellness & Fitness initiatives
• Employee recognition and referral programs
• And much more