[Hiring] Assistant Manager, Fund Administration (Onboarding) @Juniper Square

Role Description

This is a great opportunity to join a growing initiative as we continue to evolve and scale Juniper Square’s fund administration service, filling a substantial market gap in the fund administration space. The service has had a huge impact across the business as it relates to workflow automation, leveraging technology to deliver up to par customer experience, and enabling GPs to strengthen relationships with LPs.

As an Assistant Manager, Fund Administration (Onboarding), you will oversee the successful onboarding of new customers onto our services, focusing on fund accounting and reporting setup. This role will report to a Manager, Fund Accounting and will independently manage client relationships throughout their implementation. You will have a significant opportunity to help shape the trajectory of the onboarding function and in so doing help to deliver a best-in-class initial experience for our new customers.

What you’ll do

• Lead and manage the successful onboarding of new fund administration customers, partnering closely with cross functional teams.
• Manage against established project plans and onboarding milestones to ensure timely execution of key deliverables.
• Interface directly with clients to deliver an outstanding client experience throughout the implementation process.
• Serve as a technical accounting expert for both your team and our clients during the onboarding phase.
• Lead efforts in improving onboarding workflows, applying best practices and process efficiencies.
• Oversee the collection and review of customer offering documents (LPAs, etc.) and financial data, reconciling the data received during the onboarding process.
• Reconcile customer data and review the final setup of the completed customer workspace, checking for quality and accuracy of configuration settings before handoff to the ongoing service teams.
• Identify product development opportunities, routing technical and product feedback from onboarding to the product development teams.
• Participate in special projects as needed.

Qualifications

• 4+ years of fund accounting experience in private equity, venture capital, and/or real estate funds required.
• Proven experience with customer onboarding, data migration, or implementations in a fund administration or fin-tech environment.
• Bachelor’s degree in Accounting or a related field.
• Proven ability to independently identify, analyze, and resolve complex problems with minimal supervision.
• Comfortable with ambiguity within a hyper-growth, startup environment.
• Experience with fund-level accounting and reporting, including complex fund structures and consolidations.
• Advanced understanding of complex accounting transactions, private equity investment structures, and reporting requirements for private equity funds.
• Passion for technology and a desire to use technology to improve business operations.
• Experience scoping out system requirements and implementing new systems.

Benefits

• Health, dental, and vision care for you and your family
• Life insurance
• Mental wellness coverage
• Fertility and growing family support
• Unlimited vacation in addition to company paid holidays
• Paid family leave, medical leave, and bereavement leave policies
• Retirement saving plans
• Allowance to customize your work and technology setup at home
• Annual professional development stipend