[Hiring] Assistant Accounts Payable Manager @FERGUSON

Role Description

This position will report to the Accounts Payable Manager and will be responsible for the daily Accounts Payable processing and operations for a designated line of business.

Location: This role is approved for remote work in the United States or out of Ferguson's corporate offices in Newport News, VA, according to company policy. Must have ability to work east coast or central hours of 8-5 pm.

• Lead, coach, and develop a team of approximately 15 to 20 associates in a high-volume Shared Services environment.
• Design and deliver onboarding, process training, and ongoing development programs.
• Monitor individual and team performance, providing feedback, recognition, and corrective action as needed.
• Foster a culture of accountability, customer service, continuous improvement, and operational excellence.
• Support workforce planning, staffing, scheduling, and workload balancing.
• Oversee daily Accounts Payable operations to ensure timely and accurate invoice processing and payment execution.
• Handle department workflow to meet established service level agreements (SLAs) and key performance indicators.
• Analyze processing volumes and performance trends to identify efficiency and productivity improvements.
• Resolve intensified Accounts Payable issues impacting suppliers, operations, or internal partners.
• Provide hands-on support with invoice processing and transaction workloads during peak periods or business-critical situations.
• Develop and maintain operational metrics, dashboards, and performance reporting.
• Analyze data to identify trends, risks, bottlenecks, and process improvement opportunities.
• Develop action plans and present performance updates to leadership and business partners.
• Serve as a primary liaison for suppliers, operations teams, finance personnel, and other internal partners.
• Collaborate cross-functionally to improve processes and support organizational objectives.
• Communicate policy changes, process enhancements, and operational updates effectively.
• Ensure compliance with Sarbanes-Oxley (SOX) requirements and company policies.
• Support internal and external audits by providing documentation and process expertise.
• Identify control gaps and implement corrective actions as needed.
• Provide subject matter expertise in Accounts Payable processes, controls, and standard methodologies.
• Manage complex three-way match discrepancies and support issue resolution related to invoice processing, vendor payments, procurement, and receiving activities.
• Prepare and deliver professional communications, training, operational updates, and presentations.
• Facilitate meetings with associates, leadership, suppliers, and cross-functional teams.
• Communicate complex business information clearly and effectively.

Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, or equivalent minimum 4-6 years of progressive Accounts Payable experience.
• Minimum 2-3 years of leadership, supervisory, or team lead experience in AP.
• Experience in a high-volume Accounts Payable or Shared Services environment.
• Strong understanding of Accounts Payable processes, controls, and best practices.
• Advanced knowledge of Accounts Payable operations, including three-way match discrepancy resolution.
• Strong understanding of SOX compliance and internal controls.
• Proven ability to lead, coach, and develop employees.
• Strong analytical, critical thinking, and problem-solving skills.
• Ability to analyze operational metrics and implement performance improvement strategies.
• Excellent verbal, written, and presentation skills.
• Strong organizational and time management abilities.
• Proficiency in Microsoft Office Suite, including Excel and PowerPoint.
• Experience with ERP systems and Accounts Payable automation platforms preferred.

Benefits

• Health, dental, and vision insurance.
• Paid time off.
• Life insurance.
• 401(k) with a company match.
• Mental health coverage.
• Gender affirming and family building benefits.
• Paid parental leave.
• Associate discounts.
• Community involvement opportunities.