[Hiring] AR Associate @Upstream Rehabilitation

Role Description

Join Upstream Rehabilitation, where your work makes a real impact! As an AR Associate MVA/Billing Review, you will ensure timely and accurate reimbursement of aged Accounts Receivables while helping resolve unpaid accounts. In this role, you will work closely with auto insurance carriers and attorneys to manage Motor Vehicle Accident (MVA) and Motor Vehicle Accident Litigation (MVAL) claims. Through a focus on quality, productivity, and account resolution, you will play a key part in advancing Upstream's mission, vision, and values while contributing to the organization's continued growth and success.

• Review unpaid accounts and take appropriate action to receive proper reimbursement.
• Ensure payments received are appropriate and in full.
• Meet all established productivity benchmarks and requirements set forth by your supervisor.
• Ensure all actions and reviews performed are properly documented.
• Report infractions, errors and breaches if/when identified.
• Correct accounts which could include but is not limited to:
  • Identifying incorrect and verifying correct payers.
  • Payer overlaps.
  • Pulling, identifying and reading medical EOB’s.
  • Taking adjustments or transfers.
  • Creating tasks if money needs to be reapplied.
• Identify and report trends to the Team and Supervisor.
• Meetings in the remote setting are expected to be present on live video.
• Identifying state billing rules and guidelines including statute of limitations.
• Assisting customers both internal and external as needed.
• Ensure all tasks are created, responded to or completed within the designated time frame or due date whichever comes first.
• Report all actions and reported findings for all escalated accounts or accounts sent to by a supervisor in a timely fashion.
• Other projects and duties as assigned.

Qualifications

• High school diploma or equivalent required; 5+ years of revenue cycle experience may be considered in lieu of additional education.
• 1+ years of experience in revenue cycle operations, including Medicare and commercial insurance, in a high-volume production environment.
• Strong organizational, time management, and multitasking skills with the ability to prioritize competing responsibilities.
• Excellent written and verbal communication skills.
• Strong attention to detail and commitment to accuracy.
• Ability to analyze processes, identify issues, and recommend effective solutions.
• Self-motivated with the ability to work independently and manage workload with minimal supervision.
• Professional demeanor with a positive, customer-focused attitude.
• Ability to collaborate effectively in a team-oriented environment.

Requirements

• 3+ years of experience in Revenue Cycle, Medicare and Commercial Insurance in a high production environment (Nice to Haves).

Benefits

• Annual paid Charity Day to give back to a cause meaningful to you.
• 100% employer paid medical health insurance premium option available.
• Dental and Vision insurance.
• 401(k) with company match.
• Generous PTO and paid holidays.
• Supportive team and leadership invested in your success.