Role Description
We're looking for a detail-oriented and experienced AP/AR Specialist to support the day-to-day accounts payable and accounts receivable operations of a fast-growing eCommerce business. This role will take ownership of transaction processing, reconciliations, vendor and customer accounts, payment processing, and month-end close support. NetSuite will serve as the primary accounting platform, so strong hands-on experience with NetSuite is essential. The ideal candidate is highly organised, detail-oriented, comfortable managing high transaction volumes, and able to work independently in a fast-paced remote environment.
Key Responsibilities
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Accounts Payable
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Process and manage vendor invoices, bills, payments, and AP transactions in NetSuite.
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Review invoices for proper approval, coding, and supporting documentation.
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Support payment runs and ensure payments are processed accurately and on time.
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Maintain accurate and up-to-date vendor records.
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Investigate and resolve invoice discrepancies and outstanding balances.
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Accounts Receivable
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Manage customer invoicing and accounts receivable transactions.
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Apply customer payments and maintain accurate customer account records.
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Monitor outstanding receivables and follow up on overdue balances.
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Assist with collections and resolve customer account discrepancies.
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Investigate and reconcile outstanding customer balances.
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Reconciliations & Month-End Close
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Perform regular bank, credit card, AP, and AR reconciliations.
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Identify and resolve discrepancies in a timely manner.
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Assist with month-end close activities and account reconciliations.
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Prepare AP/AR reports and provide support for financial reporting requirements.
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Cross-Functional Collaboration & Process Improvement
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Work closely with Finance, Operations, Procurement, and external vendors and customers.
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Ensure accurate and timely communication regarding invoices, payments, and account balances.
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Identify opportunities to improve AP/AR processes, increase efficiency, and strengthen data accuracy.
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Support the Finance team with ad hoc accounting and reporting tasks as needed.
Qualifications
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3+ years of hands-on AP/AR experience.
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Strong, hands-on NetSuite experience is required.
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Solid understanding of accounting principles and reconciliation processes.
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Advanced proficiency in Excel and/or Google Sheets.
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Strong attention to detail and a high level of data accuracy.
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Excellent organisational and time-management skills.
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Ability to manage high transaction volumes and multiple priorities effectively.
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Strong written and verbal communication skills.
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Ability to work independently and take ownership of responsibilities in a remote environment.
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Strong problem-solving and analytical skills.
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Experience in eCommerce, retail, or consumer goods is a plus.
Must-Have Skills
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3+ years of hands-on AP/AR experience with strong NetSuite proficiency.
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Solid accounting principles knowledge.
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Advanced Excel/Google Sheets skills.
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Demonstrated ability to manage high transaction volumes independently in a remote setting.
Nice-to-Have
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eCommerce, retail, or consumer goods industry background.
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Process improvement mindset.
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Experience with payment platforms or collections workflows.
Tools & Tech Stack
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NetSuite
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Excel or Google Sheets
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Bank/credit card reconciliation tools
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Email and communication platforms standard to remote financial operations