[Hiring] Accounts Receivable Supervisor @Duke Careers

Role Description

Supervise and coordinate the activities of the Accounts Receivable section of the Duke Hospital Business Office.

• Supervise and coordinate activities of the Accounts Receivable section, including processing of third-party claims.
• Maintain, review, update, and collect patient accounts in accordance with hospital credit policy.
• Approve various transactions including refunds, ability-to-pay allowances, discounts, and write-offs.
• Evaluate and process insurance denials and late insurance claims information as required.
• Investigate special collection problems and confer with patients or financially responsible individuals.
• Maintain liaison with hospital and clinic supervisory personnel to resolve problems concerning collection of patient accounts receivable.
• Answer inquiries from insurance companies concerning outstanding accounts as required.
• Assist in the preparation of reports and analyses, setting forth progress, adverse trends, and appropriate recommendations.
• Plan and schedule work to ensure proper distribution of assignments and adequate manning.
• Conduct meetings with subordinates to ensure compliance with established practices and implement new policies.
• Develop and recommend operating policies and procedures for Accounts Receivable section.
• Assist in the determination of fiscal requirements and compilation of budgetary recommendations.
• Initiate various personnel actions including hiring, performance appraisals, promotions, transfers, and vacation schedules.
• Train new employees.
• Perform other related duties incidental to the work described herein.

Qualifications

• Knowledge of clerical and accounting principles usually acquired through an associate degree in Accounting or a directly related field.
• Five years of progressive experience in an accounts receivable environment.
• A bachelor's degree in Accounting or directly related field may be substituted for the education requirement and 2 years experience.
• OR an equivalent combination of relevant education and/or experience.

Requirements

• Supervision
• Budget projections
• Analyze trends
• Interviewing skills
• Personnel practices
• Accounting/bookkeeping
• Duke payroll system
• Office procedures
• Duke accounting system
• Billing/collections
• Insurance claims
• Correspondence
• PC word processing software
• PC spreadsheet software
• PC database management software

Company Description

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes.

To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.