[Hiring] Accounts Receivable Specialist III @Cotiviti

Role Description

The Accounts Receivable Specialist III manages receivables, cash application, and collections for strategic customer accounts. This role supports month-end close, audits, cross-functional initiatives to reduce aging, resolve high-impact discrepancies, and improve overall cash flow. Strong interpersonal skills, Excel proficiency, and the ability to conduct in-depth research and facilitate interdepartmental meetings are essential.

• Proactively manage and resolve past-due balances, multi-invoice disputes, and high-dollar discrepancies on assigned strategic/key accounts, within escalation guidelines.
• Perform daily preparation and posting of cash receipts to respective customer accounts.
• Review and resolve unapplied cash and open credits of assigned accounts.
• Ensure compliance with company policies, including documentation for accounts receivable transactions.
• Communicate (through email and phone calls) with clients in a professional and timely manner, to encourage payment while maintaining positive employee relations.
• Utilize with increasing proficiency tools and systems required to perform duties.
• Identify, escalate, and resolve issues attributing to account delinquency.
• Support month-end close, reconciliations, and audit/SOX documentation.
• Partner cross-functionally with Sales, Legal, Billing, Treasury, and other stakeholders to conduct detailed research, facilitate resolution meetings/calls, and implement solutions that improve cash flow for high-priority accounts.
• Identify process gaps in handling strategic accounts and contribute to AR automation and continuous improvement initiatives.
• Complete all responsibilities as outlined in the annual performance review and/or goal setting.
• Complete all special projects and other duties as assigned.
• Must be able to perform duties with or without reasonable accommodation.

Qualifications

• Associate’s degree in finance, accounting, or business preferred.
• Minimum 4 years' experience in finance/accounting or related industry required, with demonstrated handling of complex accounts and dispute resolution.
• Proven ability to perform in-depth analysis and research across multiple systems, coordinate with senior stakeholders, and resolve escalated issues independently. Accuracy and attention to detail are a must.
• Demonstrable competency with programs including Microsoft Office and clerical software. Strong organizational, interpersonal, and Excel skills are needed for this position. Experience using ERP systems.
• Ability to navigate and analyze data from multiple systems. Accuracy and attention to detail are a must.
• Effective written and verbal communication skills across departments and organizational levels.
• Strong organizational skills and high attention to detail.
• Reliability in managing email traffic and meeting deadlines.
• Ability to work with a high volume of transactions in a timely manner on deadlines. Ability to work overtime.

Requirements

• Communicating with others to exchange information.
• Problem-solving and thinking critically.
• Completing tasks independently.
• Interpreting data.
• Making timely decisions in the context of a workflow.
• Maintaining focus.
• Assessing the accuracy, neatness and thoroughness of the work assigned.
• Learning new tasks and completing tasks in situations that have a speed or productivity quota.
• Remembering and adhering to processes and protocols.
• Applying established protocols in a timely manner.

Physical Requirements and Working Conditions

• Remaining in a stationary position, often standing or sitting for prolonged periods.
• Repeating motions that may include the wrists, hands and/or fingers.
• Must be able to provide a dedicated, secure work area.
• Must be able to provide high-speed internet access/connectivity and office setup and maintenance.

Benefits

• Base compensation ranges from $26.00/hour to $31.00/hour. Specific offers are determined by various factors, such as experience, education, skills, certifications, and other business needs.
• Cotiviti offers team members a competitive benefits package to address a wide range of personal and family needs, including medical, dental, vision, disability, and life insurance coverage.
• 401(k) savings plans, paid family leave, 9 paid holidays per year, and 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service with Cotiviti.
• For information about our benefits package, please refer to our Careers page.