[Hiring] Accounts Receivable Specialist @Steno

Role Description

In this role, you'll manage the day-to-day collections process:

• Reaching out to clients via email and phone
• Sending monthly statements
• Reconciling billing issues with internal teams
• Serving as a reliable, relationship-focused point of contact for outstanding accounts

You'll work cross-functionally with Billing and Account Management to keep things running smoothly while delivering the hospitality-forward service Steno is known for.

Qualifications

• 1+ years of A/R and collections experience — a hospitality mindset is key
• Comfortable on the phone throughout the day, building client relationships while managing collections
• Strong Excel skills (a must!) — bonus points for familiarity with Looker, Zendesk, or HubSpot
• Thrive working independently and navigating ambiguity
• Fluent in remote tools like Google Workspace, Slack, and Zoom
• A critical thinker who can find creative solutions to day-to-day challenges
• Can work through detailed processes efficiently without losing organization

Application Information

Steno is an equal opportunity employer; we do not discriminate on the basis of characteristics protected by law. Employment decisions are based on qualifications, merit, and business needs.

Applicants needing special assistance or accommodations for interviews or website access should contact us at [email protected] .

Information provided to Steno, such as professional credentials and skills, educational and work history, the results of technical skills assessments or working exercises, and other information included in an application, is collected, analyzed, and stored in our system.

Steno personnel will always have a steno.com email or contact you via Rippling Recruiting. Background checks are only conducted after an offer is extended. If you haven’t received an expected communication, check your spam.

Steno uses AI-assisted tools for this role to identify and prioritize candidates whose experience aligns with the role. All hiring decisions are made by our People team.