[Hiring] Accounts Receivable Specialist @Geode Health

Role Description

The AR/Credentialing Specialist is responsible for resolving inbound patient inquiries related to billing in a multichannel Contact Center Environment.

• Responsible for accurate and timely insurance claims follow-up and accounts receivable resolution for assigned clinics.
• Accountable for complex payers, aged claims, and special accounts receivable projects.
• Adhere to government regulations, payer contracts and insurance guidelines when performing insurance follow-up, resolving open accounts, and appealing claims.
• Be a key contributor to the Revenue Cycle by identifying and reporting inefficiencies and opportunities that enhance revenue flow, decrease denials, and minimize write-offs.
• Maintain confidentiality of all patient information with a full understanding of HIPAA requirements.
• Demonstrates flexibility to meet the needs of all internal and external customers including changes to workflows, work volume and work schedules.
• Other duties as assigned.

Qualifications

• 2-4 years in a healthcare environment required, preferably in billing, front office administration or call center.
• Ability to read and understand insurance EOBs.
• Must possess strong conflict resolution skills and the ability to multi-task while maintaining the highest-level of quality in every patient interaction.
• High School diploma or GED required.

Requirements

• Standard office environment with occasional travel to corporate or office locations.
• Potential exposure to stressful situations and emergency scenarios.
• Ability to sit for 3-4 hours at a time.
• Fine finger coordination required for typing.
• Ability to speak clearly with team members so others can understand.
• Ability to hear and understand others when speaking.
• Ability to view computer screen monitor, small objects few feet away.

Benefits

• Competitive compensation.
• Flexible schedule.
• In-person and virtual patient visits.
• Comprehensive admin support (front office, accounting, finance, payroll, HR, etc).
• Professional development opportunities.
• Clinical community, support, and leadership.
• Medical, dental and vision benefits.
• Life insurance.
• Short and long-term disability.
• Paid vacation and holidays.
• Matching 401k plan.
• State of the art technology.