[Hiring] Accounts Receivable & Revenue Specialist @Facilities Management Express

Role Description

FMX is looking for an Accounts Receivable & Revenue Specialist to join our Accounting team. This role will support the order-to-cash and revenue lifecycle, primarily assisting in:

• Sales Order Processing
• Billing
• Accounts Receivable
• Collections
• Revenue Recognition Support
• Reconciliations
• Month-end Close Activities

The main focus will be on three areas:

• Process sales orders for new, existing, and renewal customers in SaaSOptics (Maxio)
• Verify sales orders and contract details across FMX teams
• Manage invoice distribution and dunning across our customers

As the AR & Revenue Specialist, you will:

• Support billing and revenue-related activities in accordance with company policies and applicable GAAP revenue recognition requirements
• Review all contracts for new business and process the revenue and invoices associated with the contract
• Process churn and contraction requests for customers
• Monitor customer aging and support collection activities, including customer outreach, dispute resolution, and escalation of past-due balances
• Partner with Sales, Customer Success, and Finance to resolve contract, billing, and customer account issues
• Ensure internal policies and procedures are documented and enforced
• Ensure all accounting for billed and unbilled revenue is correct based on revenue recognition standards
• Maintain accurate customer, contract, and billing information across applicable systems and support internal controls over the order-to-cash process
• Prepare and maintain AR and revenue-related account reconciliations and investigate discrepancies between billing, revenue, CRM, and general ledger systems
• Assist with monthly close activities related to accounts receivable, billing, deferred revenue, and revenue-related reconciliations
• Provide supporting documentation for audits
• Continuously evaluate and improve the efficiency of billing processes and procedures to enhance the speed, quality, efficiency, and productivity of the team
• Special projects as assigned by Controller/VP, Finance

Qualifications

• 2+ years of accounting or related experience in a rigorous, fast-paced environment
• Strong knowledge of GAAP, general accounting principles and procedures, and end-to-end business processes
• Experience with SaaSOptics, Salesforce, and QuickBooks Online is a plus
• Familiarity with SaaS business models, billing processes, and subscription-based revenue is a plus but not required
• Highly self-motivated and detail-oriented, with strong organizational skills and the ability to effectively prioritize competing responsibilities
• Demonstrates a high level of integrity, ownership, and accountability
• Strong interpersonal, communication, analytical, and planning skills, with the ability to collaborate effectively with team members at all levels
• Ability to independently manage routine assignments and follow established procedures with minimal direct supervision

Benefits

• You’ll make a big impact: You’ll have significant influence over the direction of our product and the future of our company.
• Competitive benefits: 100% company-paid health, dental, vision, long and short term disability, and life insurance.
• Work from home: At FMX we are remote first, but you’re welcome to use our office as you need.
• Home office stipend: We’ll provide up to $500 to help with equipment, furniture, and accessories.
• Generous PTO and UTO (unplanned time off) policies: If you’re sick, why should that cut into your vacation time?
• Flexible Schedule: We offer a flexible schedule to help you manage personal appointments.
• You’ll enjoy a collaborative culture and a close-knit team: We're a team of hard-working, high-fiving, friendly folks.

Compensation

• The base salary for this position is $65,000-70,000 with additional bonus potential.
• 401(k) and medical/dental/vision/short and long term disability/life insurance.
• The candidate for this position can be located anywhere in the US.