[Hiring] Accounts Receivable Officer @Wing Assistant

Role Description

Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.

We are looking for an Accounts Receivable Officer to start immediately!

Duties and Responsibilities include but are not limited to:

• Overdue Invoice Follow-Up: Proactively calling insurers about overdue invoices, confirming expected payment dates, and identifying reasons for delays.
• Email & Portal Follow-Up: Sending professional reminder emails, maintaining notes in insurer portals, and providing supporting documentation when requested.
• Promise-to-Pay Management: Tracking insurer promises to pay, immediately following up on missed payment dates, and escalating repeated broken commitments.
• Invoice Dispute Resolution: Investigating and resolving straightforward invoice queries, identifying missing info preventing payment, and escalating complex disputes to internal teams while tracking their progress.
• Insurer Relationship Management: Building strong working relationships with insurers while staying focused on achieving payment outcomes and reducing overdue debt.

Qualifications

• Proven background in Accounts Receivable or debt collection, specifically chasing overdue invoices.
• Strong Phone & Email Skills
• Record-Keeping & Accuracy
• Ability to investigate invoice queries, identify missing documentation, and know when to escalate complex issues.
• Professional Demeanor: "confident but respectful approach to debt collection" to build strong relationships with insurers.

Requirements

• USB Headset with Noise Cancellation feature
• Working Webcam
• Computer with at least 1.8 GHz processor and at least 4GB RAM
• Main Internet Service Speed: at least 25 Mbps cable connection
• Backup Internet Service Speed: at least 10 Mbps

Benefits

• Performance Incentives
• Job Security and Stability
• Paid Training
• Inclusive Culture
• Upskilling Opportunities
• 100% Work-From-Home
• Exceptionally Supportive Team
• Opportunities for Career Growth
• Fun Work Environment
• Holiday & Overtime Pay