[Hiring] Accounts Receivable Collection Analyst @isolved

Role Description

• Initiate communication with customers via phone or email regarding past-due invoices.
• Evaluate financial situations to establish realistic, mutually agreed-upon repayment schedules or settlements.
• Research aged items to identify process issues and provide recommendations to management.
• Identify bankruptcy and business closures for bad debt write-off review.
• Answer follow-up questions from customers and provide support upon request.
• Recommend further legal action or additional strategies if standard collection attempts fail.
• Maintain detailed records of all customer interactions, payment arrangements, and account statuses.
• Identify opportunities for policy/process improvements and internal control enhancements to support ongoing business growth and maximize AR turnover.

Qualifications

• 2+ years of experience in accounts receivable collections.
• Understanding of core accounts receivable and accounting principles.
• Strong attention to detail with ability to analyze information.
• Flexible and responsive to changing business needs.
• Reliable and able to work with minimal supervision and under general direction.
• Good communication skills both internal and external with ability to manage customer relationships.
• Proficient in Microsoft Excel and data entry.

Benefits

• Visit www.isolvedhcm.com/careers for more information regarding our incredible culture and focus on our employee experience.
• Visit www.isolvedeebenefits.com for a comprehensive list of our employee total rewards offerings.

EEO Statement

isolved is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. isolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are.

Disability Accommodation

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions outlined above.