[Hiring] Accounts Receivable Billing Specialist @Versant Health

Role Description

Primary job responsibilities are posting checks and wires, balancing/auditing accounts and assisting clients with billing/statement problems. Provide effective communication with clients and staff, while handling inquiries and issues in a courteous, professional and timely manner. Must be flexible and disciplined enough to multi-task and handle a variety of tasks.

• Research & apply daily checks to accounts.
• Post wires when given by Manager.
• Download lockbox files and complete reconciliation as needed.
• Work closely with clients, brokers and TPAs on various problems and concerns regarding billing, statements and eligibility issues.
• Research, reconcile, audit, resolve and make balance adjustments on accounts when necessary.
• Prepare statements for any that require mailing via U.S.P.S., emailing in pdf format.
• Download lockbox data from banks daily.
• Manage tracking of adhoc billing in NetSuite to track and apply funds to as received.
• Responsible to support collections activities and call, mail or email past due accounts for collection as necessary.
• Filing of monthly statements.
• Establish work procedures and processes for Billing Department that support company and departmental standards and strategic directives.
• Maintain and support any SOC related control activities, retaining evidence as needed per definition.
• Regular reliable attendance is required.

Qualifications

• High School Diploma/GED or equivalent.
• Proven experience in Accounting – Accounts Receivable and Collections.
• Experienced and skilled in working with Microsoft Excel and Word.
• Prefer previous customer service and accounting experience or knowledge.
• Excellent computer skills and proficiency with word processing and spreadsheets.
• 2-3 years of Accounts Receivable experience preferred.
• 1-2 years experience in the insurance, health, or vision care industry preferred.
• Excellent verbal and written communication skills.
• Experience and ability to prioritize multiple tasks appropriately.

Requirements

• Excellent interpersonal verbal and written communication skills.
• Excellent customer service orientation.
• Proven computer skills and ability to be proficient in database programs: Microsoft Access, Excel, Word.
• Ability to provide exceptional support to the company’s and department’s vision and direction.
• Resourceful and organized.
• Flexible and supportive of others in the department and company.
• Goal oriented with ability to meet department standards.
• Team oriented and ability to work effectively across functional areas of the company.
• Ability to coordinate, track and efficiently organize multiple tasks/projects.
• Able to follow complex directions.
• Ability to work independently with moderate supervision.

Benefits

• Medical, dental, and paid vision coverage.
• Paid time off and company holidays.
• Retirement savings with employer contribution.
• Employee wellness resources.
• Professional development opportunities.
• Flexible work arrangements.
• Employee assistance programs.