Role Description
Rare Beauty Brands is looking for an Accounts Receivable & Deductions Analyst to own cash application, collections, customer deduction research, and deduction tracking across our global retail partner mix (Ulta Beauty, Nordstrom, Walmart, and others, including small independent retailers). This role is ideal for someone with 1-3 years of AR or deductions experience who's ready to own how deductions get tracked, resolved, and reportedโincluding building the tools and processes we use to manage them.
You'll work closely with Finance, Sales, and Operations to keep deductions moving toward resolution, manage our relationships with outside dispute/collection partners, and help build a deduction management system that scales with the business.
Qualifications
-
1-3 years of accounts receivable and/or deductions experience (CPG and retail/wholesale environments preferred)
-
Customer service focused; comfortable communicating via email, telephone, chat, and video meetings
-
Comfortable building and improving processes, not just following them
-
Experience with cash application and account reconciliation
-
Prior exposure to trade or non-trade deductions, chargebacks, or short-pays
-
Strong attention to detail, organization, and follow-through in a deadline-driven environment
-
Clear written and verbal communication skills
-
Intermediate to advanced Excel skills (pivot tables, VLOOKUP/INDEX-MATCH, sorting/filtering)
-
Familiarity with ERP/accounting systems (NetSuite preferred, not required)
-
Familiarity with major retailer customer portals (Ulta, Nordstrom, Walmart Supplier Portal, etc.)
-
Experience evaluating or working with third-party deduction management software
-
Experience managing outside collections or dispute resolution partners
-
Associate's or Bachelor's degree in Accounting, Finance, or a related field (or equivalent experience)
Requirements
-
Apply daily cash receipts and maintain AR schedules and reconciliations for month-end close (AR aging tie-out, unapplied cash, credits, etc.)
-
Monitor customer accounts, follow up on past-due invoices, and resolve payment issues directly with retail partners
-
Manage invoice corrections, retailer portal submissions, and AR inquiries
-
Prepare AR aging reports and support month-end close journal entries
-
Create and maintain a centralized deduction tracking log to capture deduction type, status, backup documentation, and resolution timeline across all retail partners
-
Establish workflows and standard documentation for logging, categorizing, and escalating deductions
-
Continuously refine the system as deduction volume and retailer requirements evolve
-
Research and validate/invalidate customer deductions and short-pays (pricing, freight, damages, returns, promotional/trade-related deductions)
-
Coordinate with Sales, Operations/Supply Chain, and our 3PLs to substantiate claims and gather documentation
-
Follow up on outstanding deductions and ensure timely closure of open items
-
Manage relationships with outside dispute resolution and collections partners
-
Assist with creating and processing credit memos/rebills, maintaining clear audit trails for all adjustments
-
Identify trends and recurring deduction issues; recommend process improvements to reduce future occurrences
-
Maintain reporting on deduction activity, aging, and resolution metrics, including recovery rates from dispute partners
-
Prepare weekly deduction status updates for Finance leadership
-
Support audit requests by ensuring documentation and controls are in order
Benefits
-
$55,000-$65,000 annual salary
-
401(k) plus employer match
-
Medical, dental, and vision benefits
-
Paid Time Off including Company-wide self-care days
-
Ownership over a growing function at a fast-moving, founder-led beauty brand incubator