[Hiring] Accounts Receivable and Contracts Assistant @BURNETT THERAPEUTIC SERVICES INC

Role Description

We are seeking a Billing, AR, and Contracts Assistant to support billing, revenue cycle, and contracting operations across our clinical and administrative teams. This role is responsible for the accuracy, timeliness, and integrity of billing processes, payer interactions, collections, reporting, and compliance activities.

This position supports the end-to-end Accounts Receivable workflow, including:

• Claim submission
• Payment posting
• Denial management
• Audit preparation
• Payer enrollment
• Rate and code maintenance
• Financial reporting

The assistant will also contact funders to establish Single Case Agreements and explore potential new contracts. This requires someone skilled at building and maintaining professional relationships with funders, following up consistently, and ensuring all agreements and processes meet payer and regulatory compliance requirements.

The Billing, AR, and Contracts Assistant will serve as a key cross-functional partner to:

• Clinical
• Contract Fulfillment (CF)
• Accounting
• Leadership

This is a hands-on role requiring strong organizational and systems-thinking skills, close attention to detail, relationship-building abilities, and proactive problem-solving.

Qualifications

• 3+ years of experience in medical billing, accounts receivable, or healthcare administration.
• Experience in an ABA or behavioral health setting strongly preferred.
• Strong proficiency in Excel (formulas, pivot tables, data analysis, tracking).
• Experience with billing systems and EHRs (NPA, SimplePractice, or similar).
• Strong organizational, analytical, and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to handle sensitive and confidential information with discretion.
• Proficiency in Microsoft Office and Google Workspace.
• Ability to manage multiple priorities, deadlines, and stakeholders simultaneously.

Requirements

• High school diploma or GED required; Associate’s or Bachelor’s degree preferred.
• Reliable internet, personal work computer, and a professional remote work environment.
• Ability to work 9:00 am – 5:30 pm Pacific Time, with flexibility to work evenings during peak periods.
• Ability to work consistently within the Pacific Time Zone.

Benefits

• 6 paid holidays after one year of employment
• Accrued Sick time
• Shadowing opportunities and hands-on mentorship to build confidence
• Medical, dental, and vision insurance (for employees working 30+ hrs/week)
• 401(k) retirement plan, for those who have accrued 1000 hours of service within 12 months.
• Aflac supplemental insurance options (for employees working 30+ hrs/week)
• LifeCare Employee Assistance Program: includes free confidential counseling, referrals, and wellness resources
• LifeMart Employee Discount Program: exclusive savings on everyday purchases and services
• Access to tuition and scholarship discounts with partner universities.

Company Description

BTS is a leader in Behavioral and Mental Health care and a pillar in the communities we serve. We are a privately owned agency based in California. Founded in 2015 by a BCBA and a Marriage and Family Therapist, we serve children and families across multiple counties through behavior therapy, family support, and skill-building programs.