[Hiring] Accounts Receivable Analyst II @MedAmerica

Role Description

Process accounting receivables and incoming payments in compliance with financial policies and procedures.

• Perform day-to-day financial transactions, including verifying, classifying, computing, posting, and recording accounts receivables data and bank deposits.
• Follow escalation path for past due AR with each site’s leadership and ensure Sr. AR Manager and site leadership are informed of the delinquency: >30 days (escalate to MD), >60 days (escalate to MD, RD), and >90 days (escalate to MD, RD, VP).
• Prepare and review invoices for completeness and accuracy, including gathering and summarizing supplemental billing information to accommodate customer billing requirements.
• Confirm billing contacts for invoice submission by email, and ensure all necessary parties (PA, MD, RD, VP, etc.) are included.
• Review various billing system reports and follow up with customers or other division staff/management to resolve identified discrepancies. Make corrections as appropriate to ensure accurate billing following standard operating procedures.
• Monitor and track incoming ACH and wire payments through bank portal and apply payments to customer accounts as per customers’ payment remittances.
• On a monthly basis, provide detailed written commentary for past due customers having >90 days open AR balance.
• Work with internal and external stakeholders to resolve site billing problems to reduce accounts receivable delinquency in a timely manner.
• Work within Accounting and Finance departments to post adjustments, accruals, and other designated transaction processing duties.
• Provide monthly receivable reports to the clinical operational teams and review as needed.
• Ensure a timely response for department emails and initiate contact with various sites via email or outbound calls in a professional manner.
• Assist with other projects as needed including other Accounting Duties as assigned.
• For AR monthly closure, validate monthly invoicing by each site, and ensure monthly billing is complete and revenue is accrued if AR is unable to bill.
• Demonstrate and provide superior customer service to Vituity’s physician leadership and customers.
• Monitor and manage unbilled receivables and prepare monthly unbilled analysis.
• Review new and amended contracts with operations team to confirm compensation, and ensure revenue is correctly aligned to each site’s site line in NetSuite.
• Attend and participate in contract meetings, participate in proper contract set up and execution.
• Partner with site leadership to determine set-up on new contracts, contract modifications, status of invoicing intervals, and any corrections necessary to produce and submit accurate invoices.
• Ensure Dyad and physician leadership are completing the AR Compensation Templates in a timely manner.
• Partner with NetSuite Admin to maintain detailed contract information.
• Research and validate the detailed information from the contracts/AR templates to ensure its accuracy.
• Work with internal and external customers to clearly communicate contractual changes.
• Identify and help implement process improvements to policies and procedures.
• Perform in-depth analysis of all invoice discrepancies, validate that the discrepancy/deduction taken is in accordance with agreed upon terms.
• Dispute invalid discrepancy/deduction with external customers to receive repayment.
• Reconcile customer accounts, including verifying the application of payments to ensure the accuracy of customer balances.
• Process credit memo/refunds and write-off requests, partner with Senior AR Manager to ensure requests are posted.
• Contact customers on priority and delinquent accounts for resolution and payment.
• Communicate account delinquency information to respective site leadership as outlined by the standard collections and escalation process.
• Resolve unidentified payments that have been assigned to account with the support of the Cash Application team.
• Work with internal departments (Medical Directors, Operations, Practice Line) to research issues and provide support in obtaining additional information.
• Review submitted AR Compensation Templates and contracts to accurately enter sales orders into NetSuite.
• Ensure sales orders comply with company policies and procedures.
• Partner with physician leadership/practice line to ensure sales orders are entered correctly.
• Ensure Bill To and email addresses are entered correctly for proper invoicing.
• Ensure proper item is selected for revenue recording.
• Generate/update new sales order when contractual changes occur to ensure proper invoicing.

Qualifications

• 5+ years of experience in accounts receivable/collections functions experience required.
• Bachelor’s degree in Accounting/Finance or relevant experience required.
• Strong analytical skills, accuracy, and attention to detail.
• Proactive and strong organizational skills.
• Thorough knowledge and understanding of billing transactions and processes.
• Ability to communicate effectively.
• Good math aptitude and the ability to work accurately with numbers are essential.
• Ability to multi-task and meet deadlines in a fast-paced environment.
• Systems knowledge: Microsoft office, Quick Books, and Netsuite.
• Ability to utilize Excel pivot tables, formulas, and charts.
• Multi-entity and high volume collections experience.

Benefits

• Superior health plan options.
• Dental, Vision, HSA/FSA, Life and AD&D coverage, and more.
• Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%.
• Outstanding Paid Time Off: 3-4 weeks’ vacation, Paid holidays, Sabbatical.
• Student Loan Refinancing Discounts.
• Professional and Career Development Program.
• EAP, travel assistance, and identity theft included.
• Wellness program.
• Purpose-driven culture focused on improving the lives of our patients, communities, and employees.