[Hiring] Accounts Receivable Analyst @Pinnacle Group, Inc.

Role Description

The Accounts Receivable Analyst is responsible for the delivery of key AR tasks and processes, including:

• Customer billing
• Payment application/reconciliation
• Auditing
• Researching and resolving discrepancies
• Collection of past due receivables

This position requires timely and accurate completion of detailed tasks in a fast-paced and dynamic environment. The ideal candidate will be able to learn Pinnacle’s Accounts Receivable process and system design and over time assist with design and solution testing for new customer A/R setup and operational processes.

• Process: Create and send invoices to clients following different invoice cycles and methods. Manage high volume receivables, administer all cash, and check deposits on an everyday basis and reconcile payments. Actively manage collections to reduce outstanding past due balances.
• Audit & Compliance: Periodically audit invoice data to ensure billing accuracy. Take a proactive approach to identify and mitigate errors that could lead to collection risks. Ensure compliance with client contractual requirements, Pinnacle Group policies, and relevant legal and regulatory requirements, including process controls and reporting. Periodically review existing process SOPs and recommend updates/enhancements.
• A/R Process SME: Become a SME in the company’s A/R operational processes, design, and system setup for existing customers. Assist in designing, configuring, and solution testing for new customer’s A/R operational processes as well as stabilization of the solution.
• Customer Service: Create a service-focused team culture that delivers an excellent experience to clients, internal departments, and other external parties. Monitor DeskPro tickets and respond to client inquiries in a timely manner. Develop effective working relationships across all departments and organization.
• Reporting, SLAs & KPIs: Provide timely, reliable, and accurate reporting on AR Aging, DSO, details on past due balances, and any ad hoc reports requested by internal and external parties. Ensure attainment of all client SLAs and KPIs.
• Technology Footprint: Administer various key technologies used in the accounts receivable processes such as Workday, eRecruit, Access Database, SQL, etc.
• Project Management: Manage special projects as assigned/necessary.

Qualifications

• Strong analytical skills
• Excellent communication abilities
• Proficiency in relevant software and technologies
• Ability to work in a fast-paced environment

Requirements

• Bachelor's degree in Finance, Accounting, or related field
• Experience in accounts receivable or related field
• Knowledge of billing and collections processes
• Familiarity with financial software and databases

Benefits

• Competitive salary
• Health and wellness programs
• Retirement savings plan
• Opportunities for professional development