[Hiring] Accounts Payable Supervisor @Ensemble Performing Arts

Role Description

We are seeking an experienced and detail-oriented Accounts Payable Supervisor to lead the day-to-day operations of our Accounts Payable function across all Ensemble Performing Arts entities. In this role, you will supervise and develop AP team members, ensure invoices and payments are processed accurately and on time, and serve as the primary point of escalation for vendor and payment issues. This position is ideal for someone who thrives in a fast-paced, high-accountability environment, enjoys coaching a team, and takes pride in strengthening AP processes, controls, and reporting as the organization scales. This is a full-time, fully remote position, offering the opportunity to contribute to a dynamic and expanding organization in the performing arts industry.

What You'll Do

• Team Supervision & Workflow Management
  • Supervise, train, and mentor Accounts Payable Associates, providing day-to-day guidance and performance feedback.
  • Assign and prioritize daily invoice entry, payment, and reconciliation workloads across the AP team.
  • Monitor team performance against turnaround-time and accuracy expectations; coach to close gaps.
  • Serve as backup coverage for AP team members during absences or peak volume periods.
• Invoice Processing & Disbursements
  • Oversee timely and accurate entry of invoices into NetSuite across all business units.
  • Review and approve invoice coding and payment batches prior to release.
  • Ensure designated bank account data is matched timely and accurately in NetSuite.
  • Identify and resolve payment discrepancies and exceptions; escalate complex issues to the Senior Disbursement Manager.
  • Own the AP email queue, ensuring vendor inquiries and internal requests are triaged and resolved promptly.
• Vendor Management
  • Respond to and resolve escalated vendor inquiries related to payment status, discrepancies, and account setup.
  • Maintain accurate vendor master records, including W-9 collection in support of year-end 1099 filings.
  • Partner with internal stakeholders to resolve missing information or approval delays holding up payment.
• RAMP Corporate Card & Employee Reimbursements
  • Oversee the day-to-day RAMP credit card process, ensuring receipts are submitted and coded properly.
  • Partner with employees and managers to resolve discrepancies or missing documentation.
  • Support policy enforcement and flag recurring compliance issues to the Senior Disbursement Manager.
• Process Improvement & Reporting
  • Identify opportunities to streamline AP workflows, reduce manual touchpoints, and improve turnaround times.
  • Support preparation of AP-related journal entries and month-end close activities in NetSuite.
  • Prepare AP status reports and metrics for the Senior Disbursement Manager and finance leadership.
  • Help maintain documentation of AP procedures and internal controls; support audit-readiness efforts.

Qualifications

• 3–5 years of Accounts Payable experience, including at least 1 year in a lead, senior, or supervisory capacity.
• Proven ability to manage, coach, and develop a team in a high-volume, deadline-driven environment.
• Strong working knowledge of ERP systems (NetSuite preferred) and expense management tools (e.g., Ramp).
• Solid understanding of AP controls, including vendor master maintenance, 1099 compliance, and payment approval workflows.
• Strong Excel skills (data validation, filtering, pivot tables, reconciliation support).
• Excellent attention to detail, organizational skills, and ability to manage competing priorities.
• Clear, professional communication skills for vendor-facing and cross-departmental interactions.

Benefits

• Medical, Dental, and Vision insurance.
• Life and AD&D coverage.
• Supplementary/Voluntary benefit plans.
• Paid Time Off (PTO).
• 401(k) with employer match.
• Join a supportive, mission-driven arts organization with significant opportunity for professional growth as Ensemble scales.