Role Description
As a Client Accounting Manager, you will consistently deliver an exceptional experience to your owned client relationships. You are responsible for providing responsive, supportive, accurate, timely, and effective financial operations support.
Areas of Responsibility
-
Delivering Client Value:
-
Drive client value through effective execution of our standard delivery model and in alignment with our 6 Cβs framework.
-
Implement best practices, streamline processes, and implement technology to maximize value for clients.
-
Maintain comprehensive standard operating procedures for client relationships to ensure consistent knowledge sharing and effective client coverage.
-
Foster strong relationships with owned client relationships, providing consistent, responsive support.
-
Anticipate and address client needs with an open, curious mindset.
-
Escalate unfamiliar requests or requirements to team leader and provide ideas for continual value delivery.
-
Collaborate with team members and across the franchise network to optimize clientsβ financial operations solutions.
-
Delivering Team Value:
-
Take ownership in learning and adopting the client delivery model and understanding our purpose, mission, and 6 Cβs framework.
-
Demonstrate a growth mindset, reflecting on work, seeking feedback, and adapting based on management guidance.
-
Work closely with team members to achieve overall Client Delivery team objectives.
-
Share best practices and collaborate on ideas to improve client delivery operations.
-
Provide leader with insight into the health of client relationships, flagging early indicators of risks and recommending paths for resolution.
-
Partner with team leader to address and resolve issues within assigned client relationships.
Qualifications
-
Bachelor's degree is required.
-
Strong communication and interpersonal skills.
-
Excellent problem-solving and analytical skills.
-
5+ years of progressive experience in accounting.
-
Deep understanding of generally accepted accounting principles, processes, and technologies.
Requirements
-
A passion for operational excellence with enthusiasm and commitment to finding better ways forward.
-
Creative problem-solving skills for tackling complex projects and process improvements.
-
Being an exemplary team player vital for collaboration within the team.
-
A data-driven mindset with the ability to analyze data, identify trends, and make informed recommendations.
-
A growth mindset with openness to learning, adapting, and taking on new challenges.
-
Alignment with our 6 Cβs Framework in the execution of the role (Communication, Curiosity, Connection, Community, Consistency, and Collaboration).
Work Environment & Physical Demands
-
Activities required to perform essential functions include speaking, seeing, hearing, remaining in a stationary position, often standing or sitting for prolonged periods, and communicating with others to exchange information.
-
This job is conducted via a remote, home office space with work expected to be conducted per an agreed-upon schedule during normal business hours.
Pay Range
Pay Range: $100,000 β $100,000 USD
Company Description
Supporting Strategies is deeply committed to creating a diverse and inclusive workforce. A diverse workforce is not just attained but is built upon a culture of inclusion and belonging. Supporting Strategies is an Equal Opportunity Employer.