[Hiring] Accounting Associate @Wave HQ

Role Description

The Accounting Associate is responsible for managing a portfolio of small businesses whose bookkeeping they own. They are an integral piece of a team that’s helping great customers get an even better experience.

• Acting as the trusted advisor and accounting department for Wave’s small business clients.
• Responsible for owning bookkeeping accounts for clients within their portfolio in order to meet individual revenue targets and contribute to the team’s overall revenue targets.
• Supporting clients by using Wave’s software to:
  • Import and categorize transactions
  • Reconcile their accounts
  • Complete monthly bookkeeping
  • Generate their financial statements
  • Flag potential bookkeeping issues with their clients
• Using judgment to set appropriate expectations with clients and being able to meet or exceed these expectations.
• Meeting with clients on virtual calls on a recurring schedule to review their books.
• Clearly conveying accounting concepts in lay terms to the client and answering any bookkeeping-related questions.
• Providing exceptional customer service and building trusting relationships with clients by demonstrating accounting expertise on review calls and offering timely responses to clients via email.
• Collaborating with peers and supporting other members of the team by sharing their experiences with the team.

Qualifications

• Completion of post-secondary education in Finance, Accounting, or Business.
• 0-2 years of general work experience.
• Previous experience in cloud accounting.
• Customer-centric mindset with problem-solving skills.
• Stellar communication skills with the ability to convey accounting concepts in lay terms.
• Attention to detail is critical in this role.
• Resourcefulness.
• Previous working experience with small businesses is a plus.

Requirements

• $51,000 - $51,000 a year

Benefits

• At Wave, we value diversity of perspective. Your unique experience enriches our organization. We welcome applicants from all backgrounds.
• Wave is committed to providing an inclusive and accessible candidate experience. If you require accommodations during the recruitment process, please let us know by emailing [email protected]. We will work with you to meet your needs.
• We use Google Gemini, a secure AI assistant, during interviews for note-taking purposes only. Notes are kept confidential and are not shared outside the hiring process. This allows our interviewers to stay fully focused on you during the conversation.