[Hiring] A/R Processor 2 @Zenith American Solutions

Role Description

The Accounts Receivable Processor 2 provides account reconciliation and resolves customer inquiries for assigned Trusts ensuring compliance with associated plans and company guidelines.

• Handles customer inquiries via telephone, electronic modes, and in-person for billing questions to stakeholders such as employers, providers, auditors, or client representatives.
• Processes COBRA payments, self-pay payments, refund requests, and cash receipts.
• Receives and processes new employer contracts. Maintains and updates existing contracts.
• Prepares and processes incoming and outgoing contribution reports; reconciles reports to payments. Researches discrepancies, credits, retro-payments and problems; contacts employers regarding discrepancies.
• Submits deposits, requests stop payments, and reconciles batch files making corrections when needed.
• Performs delinquency and payroll audit processing to include reporting, follow-up, and preparation for entry into computer system.
• Reviews, researches, corrects, and balances month end edit reports.
• Performs other duties as assigned.

Qualifications

• High school diploma or GED.
• One year of experience working as Level 1 Accounts Receivable Processor.
• Proficiency with MS Office tools and applications.
• Computer literate with ability to learn new applications and systems.

Requirements

• Experience working in a healthcare environment or a third-party benefits administrator (preferred).
• Bilingual English/Spanish verbal and written communication skills (preferred).
• Proficiency with 10 key calculations (preferred).

Benefits

• Health, vision, and dental coverage.
• Retirement savings 401(k) plan with company match.
• Paid time off (PTO).
• Great opportunities for growth.
• Much more!

Company Description

Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 44 offices nationwide. The original entity of Zenith American has been in business since 1944. Our company was formed as the result of a merger between Zenith Administrators and American Benefit Plan Administrators in 2011. By combining resources, best practices and scale, the new organization is even stronger and better than before.

We believe the best way to realize our better systems for better service philosophy is to hire the best employees. We're always looking for talented individuals who share our dedication to high-quality work, exceptional service and mutual respect. If you're interested in working in an environment where people - employees and clients - really matter, consider bringing your talents to Zenith American!