Head of Exchange Traded Funds @UMB FUND SERVICES INC

[Hiring] Head of Exchange Traded Funds @UMB FUND SERVICES INC

Mar 25, 2025 - UMB FUND SERVICES INC is hiring a remote Head of Exchange Traded Funds. 💸 Salary: $110,250.00 - $235,810.00. 📍Location: USA.

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Role Description

Senior level role serving as a strategic advisor for all service lines of business (accounting, custody, transfer agent) of exchange traded funds in conjunction with Senior Manager and/or Manager direct reports.

Interacts with clients and ensures department delivers daily requirements across all lines of business for all exchange traded funds (ETFs).
Partners with Executive Leadership Team to formulate and execute strategic initiatives.
Partners with other Departments in developing solutions for activities that benefit UMB.
Advocates and advises on the development and execution of disaster recovery and business continuity plans.
Key ETF contact to drive revenue growth in collaboration with client relationship managers and sales team.
Manages a team of ETF senior managers and/or managers and their direct reports.
Formulates solutions to support and drive revenue growth, client retention, and the development of new service lines.
Coaches teammates to foster an environment of continuous career development and engagement.
Oversees team composition including ETF assignments, staffing requirements, and compensation requirements.
Recommends salary adjustments and bonus allocations for the department.
Ensures department receives technical, industry and client specific training and acts as a resource for the department.
Develops and communicates performance objectives and individual development plans for direct reports.
Works with direct reports to develop objectives for their teams.
Aligns performance objectives with corporate and service-line strategic objectives.
Provides coaching and mentorship support for direct reports and the team as a whole.
Collaborates with Human Resources, as needed; acts as escalation point for any issues the department is experiencing.
Assesses current policies and procedures for risk and efficiency; and develops new policies and procedures for new and/or upgraded technology.
Escalation and strategic contact for clients being serviced by the department.
Reviews ETF client onboarding configurations.
Advocates to improve system functionality and prioritize enhancements needed for efficiency.
Recommends new technology to support growth initiatives.
Oversees testing for new releases to the accounting and custody ecosystem and oversees the presentation of upgrade features to the department.
Identifies and proposes solutions for daily accounting and pricing issues.
Partners with various internal/external parties to ensure compliance with SEC, IRS, and GAAP reporting regulations.
Provides oversight of management exception reports – escalates and facilitates any necessary changes to the system.
Key contact for SSAE18 audit and reporting oversight.
Participates in industry conferences and seminars to ensure the teams are up to date on the latest rules, regulations and technology innovations.
Other duties as assigned.

Qualifications

Excellent analytical and organizational skills with strong attention to detail.
Advanced Microsoft Office skills and advanced Excel skills.
Demonstrated aptitude and experience with in-house software.
Demonstrated managerial and teamwork skills.
Strong understanding of the industry and the changing environment while anticipating client needs.
Strong relationship development skills and an aptitude for client service.
Exhibit initiative in a high performing culture and have a track record of meeting or beating deadlines.
Demonstrates excellent work habits, attendance, and attitude.
Required to communicate effectively with clients and/or coworkers using common telecommunication and computer equipment.
Demonstrated ability to multi-task.
Demonstrate initiative both independently and within a diverse team or with a diverse range of people.
Experience managing in office, hybrid and fully remote associate team.
Proven ability to mentor and develop team members.

Requirements

Bachelor's degree in Accounting, Finance, Investment Banking, Economics, International Business, or any combination of education experience that would provide an equivalent background.
Fifteen (15) years fund accounting, ETF accounting, or related experience.
Seven (7) years Management experience, preferably in Financial Services.

Benefits

Paid Time Off.
401(k) matching program.
Annual incentive pay.
Paid holidays.
Comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage.
Health savings, flexible spending, and dependent care accounts.
Adoption assistance.
Employee assistance program.
Fitness reimbursement.
Tuition reimbursement.
Associate wellbeing program.
Associate emergency fund.
Various associate banking benefits.

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📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

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Head of Exchange Traded Funds @UMB FUND SERVICES INC

Finance / Legal

Salary 💸 $110,250.00 - $235,810.00	Remote Location USA
Job Type full-time	Posted Mar 25, 2025

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📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

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[Hiring] Head of Exchange Traded Funds @UMB FUND SERVICES INC

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