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Finance / Legal
Global A/R Collections Specialist
@Neo4j
[Hiring] Global A/R Collections Specialist @Neo4j
Apr 07, 2025 - Neo4j is hiring a remote Global A/R Collections Specialist. đź’¸ Salary: $60 - $75 usd per hour. đź“ŤLocation: USA.
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Role Description
We are seeking an Accounts Receivable Specialist to join our accounting team on a temporary basis. This role will focus on billing operations and ensure timely collection of Accounts Receivable. The ideal candidate will develop cross-functional relationships within the company and with customers and be instrumental in improving the accuracy and efficiency of our financial operations.
- Monitor and manage accounts receivable ledgers, ensuring invoices are sent promptly and payments are collected on time.
- Responsible for collecting outstanding receivable balances in accordance with the company’s collection policies. Follow up on overdue invoices through phone calls, emails and/or letters to ensure prompt payment.
- Escalate problematic accounts to management, as needed.
- Prepare collection reports and track collections progress. Provide weekly collections forecast for cash management purposes.
- Complete new vendor onboarding forms and address other Accounts Receivable-related requests from the Sales team.
- Manage production and distribution of semi-monthly management reporting on status of past due invoices and P.O.s.
- Handle customer inquiries related to Neo4j’s credit card based product offerings (i.e. updating addresses in Stripe, re-sending invoices, resolving disputes).
- Assist with invoice creation and distribution via email or upload into customer’s vendor payment portals (i.e. Ariba, Coupa, Tipalti, etc).
- Support the Sales team in obtaining customer Purchase Orders timely and track pending POs.
- Monitor the Accounts Receivable inbox and direct inquiries to appropriate team members.
- Reconcile customer payments before posting in the Company’s accounting system (Netsuite).
- Participate in process improvement projects and conduct ad hoc analyses as needed.
- Support revenue-related audits and reviews, including providing documentation and addressing requests from external auditors.
Qualifications
- Fundamental accounting knowledge
- Minimum three years accounts receivable experience
- Netsuite, Salesforce and SaaS business experience desired
- Experience working with Stripe and/or Cloud Marketplace providers (GCP, AWS and Azure) a plus
- Proficient with Excel and/or Google Sheets
- Knowledge of accounting close processes
- Excellent communication skills (written and verbal)
- Organize and prioritize, maintain attention to detail and work under critical deadlines
- Attention to detail and excellent customer service skills
- Work independently and balance multiple tasks simultaneously
Requirements
- The hourly rate range for this position based in the United States is $60 - $75 USD.
- In addition to the range below, certain roles in the US are eligible for a stock option grant and annual bonus.
- Certain employment types are also eligible to participate in the Company’s standard benefit programs, which currently include the following: medical, dental, and vision benefits, 401(k), paid time off, and certain leaves of absence.
Benefits
- Comprehensive health insurance
- 401(k) with company match
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| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Finance / Legal
Finance / Legal
|
Salary
đź’¸
$60 - $75 usd per hour
|
Remote
Location
USA
|
|
Job Type
contract
|
Posted
Apr 07, 2025
|
️
| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
