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[Hiring] Credit & Collections Analyst @Twilio
Apr 03, 2025 - Twilio is hiring a remote Credit & Collections Analyst. 💸 Salary: unspecified. 📍Location: Mexico.
Role Description
Join the team as Twilio’s next Credit & Collection Analyst. This role will work within the entire Order to Cash cycle and focus on day-to-day duties including:
- Contact clients and discuss their overdue payments.
- Negotiate with clients regarding overdue payments.
- Respond to customer queries.
- Achieve monthly cash targets while ensuring effective customer satisfaction.
- Identify key areas for change or improvement.
- Commit to nurturing and enhancing Twilio's unique culture, with a focus on continuous improvement.
Qualifications
- Minimum of 3+ years of Collections experience.
- Thrives in a fast-paced environment and can easily shift between details and the “big picture”.
- Loves data and reconciliations and is comfortable working with targets.
- Prioritizes best-in-class customer service with strong communication and negotiation skills.
- Excellent written and verbal communication skills in English.
Requirements
- Third level qualification in Accounting, Finance or Business related discipline - or - relevant experience.
Location
This role will be remote, based in Mexico City or Guadalajara, Mexico.
Travel
For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
Benefits
There are many benefits to working at Twilio, including:
- Competitive pay.
- Generous time-off.
- Ample parental and wellness leave.
- Healthcare.
- A retirement savings program.
- And much more (offerings vary by location).
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| 📍 | Be aware of the location restriction for this remote position: Mexico |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
💸
unspecified
|
Remote
Location
Mexico
|
|
Job Type
full-time
|
Posted
Apr 03, 2025
|
| 📍 | Be aware of the location restriction for this remote position: Mexico |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
