[Hiring] Systems Engineer @Levata

Role Description

The Systems Engineer role involves managing complex configuration projects, hours-based implementations, and serving as the primary backup for support operations. As part of our team, you will focus on enterprise-level solutions including:

• Mobile Device Management (MDM) implementations
• Card Printer Technology deployments
• Advanced system integrations

Additionally, you will be responsible for resolving escalated technical issues.

Qualifications

• 3+ years of experience in enterprise technical solutions
• Proven experience with MDM platforms and enterprise integrations
• Hands-on experience with Card Printer Technology, including brands such as Zebra, HID, Matica, or Entrust (formerly Datacard)
• Familiarity with card printer software platforms (e.g., ZMotif SDK, HID FARGO Connect, or equivalent)
• Experience with card encoding technologies including magnetic stripe, smart chip (contact/contactless), and barcode
• Project management experience with billable professional services
• Experience managing client-facing technical projects with billable deliverables
• Ability to work independently in a remote-first environment while managing multiple priorities
• Advanced troubleshooting and problem-solving capabilities
• Strong communication and customer relationship skills

Requirements

• Engineers are expected to manage their own travel arrangements out of pocket when traveling for customer-related services or business needs.
• Must track and submit all related expenses accurately in accordance with company policies.
• Reimbursement is provided based on adherence to established procedures, ensuring timely and appropriate compensation for incurred travel costs.

Benefits

• This is a fully remote position requiring a dedicated home office environment with minimal distractions.
• A reliable high-speed internet connection is essential to support VoIP, collaboration tools, and other technical systems.
• The role involves extended periods of sitting and computer work.
• Up to 25% travel may be necessary to provide onsite support, attend training, or participate in professional development opportunities.