[Hiring] Site Reliability Engineering Lead @OnePay

Role Description

Reliability at OnePay is a shared engineering responsibility, and this role sits at the center of it as a hands-on technical leader. As our Site Reliability Engineering Manager, you will:

• Lead a small, senior SRE team and lead it from the front.
• Write code, build automation and tooling yourself, and stay in the rotation when it counts.
• Set how your team works and raise the reliability bar for the services you support.
• Stay close enough to the systems to make sound technical calls and earn your team's trust by doing the work alongside them.
• Report to our Head of Platform and Data Engineering and help keep OnePay dependable for the millions of Americans who trust us with their money.

This is a builder's leadership role. You lead a team, but you are measured as much by what you and your team ship as by the operating model you put around it. This is a coding and building role, not a tooling-procurement or pure people-management seat.

Qualifications

• Strong software engineering foundation, and you write production-quality code in a modern language such as Python or Go.
• Real reliability depth for production systems and services at scale, ideally in a consumer, fintech, or other high-availability environment.
• Built your foundation at a high-bar, high-scale engineering organization with a strong engineering culture.
• Recent people leadership experience managing a small engineering team within roughly the last few years.
• Genuinely hands-on with observability, alerting, safe deploys, automation, and incident command.
• Calm, credible communication with your team, partner teams, and during live incidents.

Requirements

• Lead a senior SRE team, bringing planning, clarity, and career growth.
• Stay hands-on by writing production code and building automation, tooling, and golden paths.
• Define service ownership, alerting, dashboards, runbooks, and deploy and rollback safety.
• Stay in the incident loop, run incident command when needed, and drive verified remediation.
• Build sustainable on-call coverage through staffing, handoffs, and automation.
• Partner across engineering to raise reliability standards.

Benefits

• Competitive base salary, stock options, and health benefits from Day 1.
• 401(k) plan with company match.
• Fully Remote (US), flexible time off (FTO), and opportunities for growth.
• A high-growth, mission-driven, inclusive culture where your work has real impact.

Company Description

OnePay is the consumer fintech trusted by millions of Americans to make money better. We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers.

We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining.

But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are:

• Ready to run.
• Hungry and driven by urgency.
• Exceptional at what they do, with low ego.
• Comfortable operating in motion.