[Hiring] Senior Systems Engineer @Mercury Insurance Services

Role Description

The Systems Engineer, Senior is a senior level position that works independently to design, implement, administer and support critical, high transactional systems that have direct customer, revenue and/or compliance impact. Mentors and shares technical expertise with less experienced systems engineers.

Responsibilities

• Implements infrastructure systems and components in support of business and IT applications such as hardware, servers, software, and appliances.
• Independently conducts implementations that include installation, configuration, update, documentation and knowledge transfer.
• Analyzes, diagnoses, isolates and identifies system problems.
• Creates short term solutions to alleviate problem symptoms.
• Identifies root causes and creates and/or executes long term remediation plans.
• Contributes to compliance related activities such as reporting, baseline and verifications.
• Participates in application development process by reviewing non-functional requirements and proposing, designing, and delivering supporting infrastructure.
• Occasionally manages small scale IT projects or exercises technical leadership to oversee architecture design and validation.
• Shares knowledge and mentors less experienced staff.
• Initiates, promotes, and exemplifies best practices in areas of capacity, asset/inventory, configuration, update, procurement, and vendor engagement.
• Develops, designs, tests, and documents improvement solutions and processes aimed to improve system’s efficiency, reliability, scalability, and cost effectiveness.
• Demonstrates Mercury’s core values of People, Service Excellence, Trustworthiness, Process Simplicity and Product Value.
• Cordially and professionally interacts with customers, vendors, superiors and peers.
• Regular attendance on a full-time schedule of at least 8 hours and 40 hours per week.
• Various marginal functions.

Qualifications

• BS Computer Science or a related field or equivalent combination of education and work experience.
• Minimum 5 to 7 years of prior working experience in systems engineering or related in a medium or large organization.

Preferred Experience

• Strong knowledge of Linux fundamentals, preferably Red Hat Enterprise Linux, along with container platforms and Kubernetes distributions.
• Advanced Bash and shell scripting skills for systems administration, automation, monitoring, and operational tooling in Linux environments.
• Experience with enterprise networking concepts and technologies, including proxies, virtual IPs (VIPs), bastion hosts, and related connectivity and traffic-management patterns.
• Hands-on experience administering Proxmox and at least one major cloud platform, such as AWS, Google Cloud Platform (GCP), or Microsoft Azure.
• Strong experience with GitHub, including repository administration, branching strategies, pull requests, code reviews, and CI/CD workflows.
• Experience implementing GitOps practices to manage infrastructure and application deployments through version-controlled, auditable, and automated processes.
• Extensive experience with Infrastructure as Code (IaC) and configuration-management tools such as Terraform, CloudFormation, Ansible, or comparable platforms.
• Ability to design and maintain automated deployment pipelines that promote consistency, compliance, and operational efficiency across development, test, and production environments.
• Experience with DevOps and automation toolsets such as Jenkins and PowerShell, in addition to Linux-based scripting and automation.
• Deep understanding of infrastructure security, including authentication and authorization, file and directory permissions, IAM roles, SSH keys, certificates, key-management services (KMS), and security or compliance frameworks such as CIS, SOX, and PCI.
• Experience supporting enterprise application and middleware technologies, including Apache, Tomcat, messaging platforms, Spring Boot applications, and related production services.
• Ability to partner effectively with engineering, security, and operations teams to improve platform reliability, compliance, and deployment velocity through automation-first practices.

Benefits

• Competitive compensation.
• Flexibility to work from anywhere in the United States for most positions.
• Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours).
• Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus).
• Medical, dental, vision, life, and pet insurance.
• 401 (k) retirement savings plan with company match.
• Engaging work environment.
• Promotional opportunities.
• Education assistance.
• Professional and personal development opportunities.
• Company recognition program.
• Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more.

Company Description

At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can’t imagine a world without it.

Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life.

We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals.