[Hiring] Senior Systems Engineer @Enterprise

Role Description

The IT Rental Operations Products team is responsible for the development and support of products that provide mission critical rental ticketing business capabilities. You will be responsible for:

• Implementing enhancement changes
• Monitoring product health
• Long and short-term capacity planning
• Resolving production issues
• Designing initiatives to evolve services to align with the new API-first strategy

You will work closely with various client teams such as:

• Greenlight
• Frictionless
• Kiosks
• Mobile applications
• Websites

As a Senior Systems Engineer (Engineer 2), you will be responsible for:

• Ensuring the availability, performance, efficiency, change management, monitoring, emergency response, and capacity planning for High Availability (HA) Rental Systems
• Applying a software engineering mindset to system administration topics
• Monitoring solution health to ensure all rental solutions meet established SLAs
• Assisting with the resolution of production issues including performance degradation, capacity concerns, and outage events
• Monitoring system health during maintenance events such as patching and upgrades
• Participating in problem solving and troubleshooting efforts
• Evaluating technology effectiveness and making recommendations for improvements

Additional responsibilities include:

• Contributing to strategic capacity planning
• Focusing on production infrastructure support and operational strategic activities
• Monitoring key performance metrics and addressing problems
• Assisting with project planning and providing technical expertise
• Working on large, complex assignments with significant autonomy
• Defining, developing, and implementing standards, processes, and procedures
• Establishing and maintaining relationships within and outside the team
• Collaborating with Architects to improve overall capacity, performance, and quality
• Providing documentation for elements of technology
• Guiding less senior team members on new tasks and assignments
• Exploring new technologies and embracing challenges

As part of a collaborative team, you’ll work closely with peers across disciplines to design, build, and maintain robust solutions.

Qualifications

• Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship
• Must reside in the United States (does not include Alaska or Hawaii)
• Must be able to work a schedule within U.S. Central Standard Time core business hours
• 3+ years of experience in a software development engineering environment supporting languages and technologies such as JAVA, Web Services, C/C++, and PL/SQL
• 2+ years of experience with Middleware use and configuration with Tuxedo, WebLogic, and TomCat
• 2+ years of experience as an AIX/Linux sysadmin and experience with associated tools
• 2+ years of experience with scripting for automation, system administration, or application support (e.g., Shell/Bash, Python, Perl, PowerShell, or similar)
• 1+ years of experience with Splunk, Dynatrace or equivalent tools
• Must be committed to incorporating security into all decisions and daily job responsibilities

Requirements

• Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field preferred
• General network engineering background
• Knowledge of system/infrastructure testing, problem solving and troubleshooting concepts
• Knowledge of capacity planning methodologies
• Knowledge of hardware concepts as they apply across infrastructure arenas, including networking devices, topologies and resiliency patterns
• Working knowledge of SQL

Benefits

• Market-competitive pay
• Comprehensive healthcare packages
• 401k matching & profit sharing
• Schedule flexibility
• Work from home opportunities
• Paid time off
• Organizational growth potential