[Hiring] Senior Systems Engineer @MKS2 Technologies

Role Description

As a System Engineer, Sr. on our team, your main role is to work with our IST/System Engineering Team (SET) to generate monitoring/observability recommendations through the analysis of monitoring related HPIs/CPIs from initial findings through detailed analysis and generation of actionable insights. Your role expectations and tasks in support of the IST/SET team will include, but not be limited to the following items:

• Utilize your skills in enterprise-level triage and incident resolution while gaining experience in VA system infrastructure.
• Use modern system monitoring tools to improve VA enterprise reliability and improve the quality of services provided to veterans.
• Work with system and application owners to obtain existing design and functionality, leveraging comprehension of workflow systems and applications processes within multiple system environments.
• Diagnose outages and recommend changes to increase reliability.
• Use your hardware and software experience to help strengthen the systems the VA relies on.
• Investigate issues, working with event management, application owners, DevOps teams, and system and network administrators.
• Partner with system and application owners to understand their platform designs and how they operate across different environments.
• Collaborate with developers and identity and access teams when deeper technical investigations are needed.
• Gain hands-on experience with enterprise-level triage and incident analysis, deepening your understanding of the VA’s infrastructure.
• Utilize tools like SolarWinds, Dynatrace, and Splunk as part of your daily workflow to identify reliability concerns and support improvements to the services delivered to veterans.

Qualifications

• Deep expertise (3+ years) in two or more of the following tools used for troubleshooting application logging in an enterprise environment (Dynatrace, Splunk, SolarWinds, ServiceNow Operator Workspace).
• Extensive experience in one or more Technology Areas (Network, Windows, Desktop, Unix/Linux, AWS or Azure Cloud, WebSphere Middleware, Java/JS Development, Microsoft or Oracle Database).
• 8+ years of experience working with key indicators for IT system operability, reliability, application performance, and code quality.
• 8+ years of experience deploying, maintaining, and troubleshooting complex applications at an enterprise scale while working with cross-functional teams.
• 1+ years of experience in service virtualization, AWS or Azure Cloud technologies, and SaaS and PaaS implementation.
• Experience with using Microsoft Office, including Word, Excel, and PowerPoint.
• 2+ years independently leading a team to solve difficult technical challenges.
• HS diploma or GED and 20+ years of relevant professional experience or MA or MS degree in computer science, electronics engineering, or other engineering or technical discipline with 10+ years of relevant professional experience.

Requirements

• Experience with test-driven development, distributed systems, microservices, and cloud-native application implementation.
• Experience with the following tools: Oracle Enterprise Manager, Riverbed – Aternity, and ServiceNow VTBs.
• Possession of excellent written and verbal communication skills.
• Possession of strong critical thinking and error assessment capabilities.
• Virtual team management.
• Public Trust Clearance.

Clearance

Applicants selected may be subject to a government investigation and may need to meet eligibility requirements of the U.S. government client.