[Hiring] Senior Staff Electronics System Engineer @Johnson Controls

Role Description

Johnson Controls is hiring a Senior Staff Electronic Systems Engineer to provide technical support to the global Product Technical Support Tier I, II, & VI teams and also to our Field Sales & Service organization to resolve complex technical issues. This position is remote for candidates in the US.

• Provide technical support for our New Product Introduction (NPI) team and create and maintain literature for the instructions.
• Provide day-to-day technical support for key Accounts to Field Sales & Service organization on a global basis via site visit, phone, fax, or email.
• Provide day-to-day technical support for Product Technical Support (PTS) Tiers II and VI primarily on a global basis via site visit, phone, fax, or email.
• Accountable to create and maintain technical service bulletins, service letters, and work directly with our publishing team in Cork, Ireland.
• Drive product reliability through the Continuous Improvement Process for both existing products and new products being introduced.
• Maintain effectiveness when experiencing major changes in work responsibilities or environment; adjust effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful.
• Create novel solutions with measurable value for existing and potential customers; experiment with new ways to solve work problems and seize opportunities that result in unique and differentiated solutions.
• Place a high priority on the internal or external customer’s perspective when making decisions and acting; implement service practices that meet the customers’ and own organization’s needs.
• Identify and understand problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; choose the best course of action by establishing clear decision criteria, generating and evaluating alternatives, and making timely decisions.

Qualifications

• Bachelor’s degree in Electrical Engineering or a related field.
• 8+ years of experience with power electronics.
• Experience with starters and variable speed drives.
• Ability to analyze and solve complex product power electronic problems.
• Must have experience in creating and maintaining technical documents (or manuals, etc.).

Requirements

• Experience with power electronics associated with HVAC&R products.

Benefits

• HIRING SALARY RANGE: $115,000 - $150,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.)
• This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance.
• This position includes a competitive benefits package.