[Hiring] Senior Networking Professional Services Engineer @Hewlett Packard Enterprise

Role Description

We are seeking a highly motivated Senior Network Engineer joining our Service Delivery organization as a resident engineer in an on-site role. In this position you will be responsible for supporting MX and Routing Director platforms in a large-scale service provider environment. The role will be assisting the customer with planning for network deployments, developing implementation plans, and performing testing of solutions. The work will be done in collaboration with a team of resident engineers, other internal organization team members, and the customer in support of these various responsibilities.

• Develop deep product knowledge, acting as the customer’s primary point of contact in response to operational issues.
• Engage Juniper technical assistance Centers (JTAC) resolutions, including opening cases, providing requested data, advanced troubleshooting, and providing clearly written information and documentation.

US Citizenship required. Clearance required: TS/SCI with CI Poly active. Travel: 25%. Could be more or less travel depending on the need at the time that is determined. Remote: This position is a remote role, with travel requirements required.

Qualifications

• Engineering design, operational, and support experience in large scale ISP environment.
• Mastery of topologies and methodologies for WAN transport methods.
• Motivation, a self-starter that can take direction but also identify and engage in areas to improve network design and operation.
• Strong interpersonal, communication, and presentation skills.
• Ability to prioritize work activity to achieve customer and account team goals.
• Ability to effectively work under pressure with customer engineers and JTAC to resolve hardware and software issues and implement solutions.
• Ability to effectively troubleshoot equipment and network problems & to open/track JTAC cases through to problem resolution.
• Ability to effectively communicate case status updates and deliver root cause analysis.
• Support informal and formal technology briefings and training sessions.

Requirements

• Engineering Design/Architecture, Operational, and Support experience in a medium to large scale data center network.
• Juniper and/or other vendor certifications a strong plus.
• Automation and DevOps knowledge a plus.
• Automation access methods: XML API, NETCONF, REST API, gRPC.
• Python tools: RPCs, REST, PyEZ, ncclient.
• Ansible: Playbooks and Jinja2 templates.
• Automation scripts: Commit, Op, Event, or SNMP scripts; Python and SLAX.

Education and Experience Required

• Bachelors degree desired in a technical or engineering discipline or equivalent work experience.
• Clearance Requirement: TS/SCI w/CI Polygraph.
• Full-time remote position with travel to customer location in San Diego, CA or other customer sites throughout the United States.
• Minimum 7+ years of hands-on network engineering experience.
• Juniper and/or other vendor certifications a strong plus.

Benefits

• Health & Wellbeing: Comprehensive suite of benefits that supports physical, financial, and emotional wellbeing.
• Personal & Professional Development: Programs catered to helping you reach career goals.
• Unconditional Inclusion: An inclusive work environment that values varied backgrounds.