[Hiring] Senior Networking Professional Services Engineer @HPE

Role Description

We are seeking a highly motivated Senior Network Engineer joining our Service Delivery organization as a resident engineer in an on-site role. In this position you will be responsible for supporting MX and Routing Director platforms in a large-scale service provider environment. The role will be assisting the customer with planning for network deployments, developing implementation plans, and performing testing of solutions. The work will be done in collaboration with a team of resident engineers, other internal organization team members, and the customer in support of these various responsibilities.

You will develop deep product knowledge, acting as the customer’s primary point of contact in response to operational issues, engaging Juniper technical assistance Centers (JTAC) resolutions. This includes:

• Opening cases
• Providing requested data
• Advanced troubleshooting
• Providing clearly written information and documentation as requested in support of these duties

US Citizenship required.

Qualifications

• Deep understanding of routing and switching technologies commonly implemented in data center networks including EVPN, Multicast, OSPF, BGP, RSVP, LDP, Pseudo wires, L2VPN, L3VPN, MPLS Traffic Engineering (TE), Routing Policies, and associated tunneling technologies (GRE, VXLAN, etc.)
• Engineering design, operational, and support experience in large scale ISP environment
• Mastery of topologies and methodologies for WAN transport methods
• Motivation, a self-starter that can take direction but also identify and engage in areas to improve network design and operation
• Strong interpersonal, communication, and presentation skills
• Ability to prioritize work activity to achieve customer and account team goals
• Ability to effectively work under pressure with customer engineers and JTAC to resolve hardware and software issues and implement solutions
• Ability to effectively troubleshoot equipment and network problems & to open/track JTAC cases through to problem resolution
• Ability to effectively communicate case status updates and deliver root cause analysis
• Support informal and formal technology briefings and training sessions

Requirements

• Engineering Design/Architecture, Operational, and Support experience in a medium to large scale data center network
• Juniper and/or other vendor certifications a strong plus
• Automation and DevOps knowledge a plus
• Automation access methods: XML API, NETCONF, REST API, gRPC
• Python tools: RPCs, REST, PyEZ, ncclient
• Ansible: Playbooks and Jinja2 templates
• Automation scripts: Commit, Op, Event, or SNMP scripts; Python and SLAX

Benefits

• Health & Wellbeing: Comprehensive suite of benefits that supports physical, financial and emotional wellbeing
• Personal & Professional Development: Programs catered to helping you reach career goals
• Unconditional Inclusion: Commitment to creating an inclusive and accessible workplace