[Hiring] Senior Implementation Engineer @Proscia

Role Description

The Senior Implementation Engineer is a hands-on technical delivery role responsible for implementing Proscia’s digital pathology solutions for customers. This person owns the technical implementation from readiness through go-live stabilization and works closely with Solution Architects, Project Managers, customers, Product, Engineering, and Technical Support.

Responsibilities

• Lead the technical implementation of customer deployments, from readiness and installation through configuration, integration, testing, acceptance, and go-live stabilization.
• Work with Solution Architects to turn approved solution designs into technical configurations that meet customer requirements and Proscia standards.
• Work with Project Managers to plan technical work, manage customer prerequisites and dependencies, and keep technical milestones on track.
• Configure and deploy customer environments across application, infrastructure, networking, storage, identity, and integration components.
• Implement and troubleshoot integrations across customer infrastructure, networks, storage platforms, identity systems, and upstream/downstream systems.
• Execute and validate data migrations, imports, and transfers when needed, and verify data completeness and integrity before cutover.
• Diagnose and resolve complex technical issues across application, infrastructure, networking, storage, and integration layers.
• Identify technical risks and blockers early, explain their impact, and work with the right teams to resolve them.
• Own technical readiness for customer testing, validation, acceptance, go-live, and transition to Technical Support.
• Develop scripts, automation, and reusable deployment tools using Git, peer review, testing, and established SDLC and change-management practices.
• Capture recurring deployment issues, product gaps, and lessons learned, and share them with Product, Engineering, and the implementation team.
• Mentor Implementation Engineers and help raise the technical bar across the team.
• Improve deployment standards, documentation, and working practices so the team can deliver consistently across customers.

Qualifications

• Strong hands-on experience with Linux and Windows operating systems, including command-line operations and system troubleshooting.
• Proficiency with scripting and automation using Bash, PowerShell, Python, or similar technologies.
• Strong understanding of web-based application architectures, networking, DNS, SSL/TLS, certificates, firewalls/proxies, identity/SSO, RBAC, and enterprise security fundamentals.
• Hands-on experience deploying and supporting applications in AWS and/or Azure, including compute, storage, identity, databases, and networking.
• Experience with enterprise storage technologies such as AWS S3, Azure Blob Storage, NFS, or similar.
• Working knowledge of SQL and relational databases, with the ability to query, validate, and troubleshoot data during implementations, integrations, and migrations.
• Experience deploying, configuring, and troubleshooting containerized applications using Docker and/or Kubernetes in enterprise or production environments.
• Working knowledge of enterprise integrations, including REST APIs and file-based interfaces. Experience with healthcare or laboratory environments such as LIS, HL7/FHIR, clinical imaging, scanners, DICOM, or digital pathology workflows is preferred.
• Experience integrating enterprise applications with identity providers, storage systems, network infrastructure, and upstream/downstream clinical or business systems.
• Ability to troubleshoot distributed systems across application, infrastructure, networking, storage, and integration layers.
• Experience with infrastructure as code or configuration management tools such as Terraform or Ansible is preferred.

Requirements

• 7+ years of experience in enterprise IT, technical implementation, solutions engineering, professional services, or related roles.
• Proven ability to lead complex technical implementations, make sound technical decisions, manage risk, and escalate issues when needed.
• Strong customer-facing communication skills and the ability to explain technical solutions to engineers, IT teams, architects, and senior customer stakeholders.
• Ability to connect technical decisions to customer workflows, implementation outcomes, and long-term supportability.
• Experience handling technical responsibilities across multiple customer projects while maintaining quality and follow-through.
• Takes ownership, raises risks early, improves how the team works, and follows issues through to resolution.

Benefits

• Competitive pay.
• Support with savings, schedule, and insurance options that promote long-term health and personal growth.
• Office environment designed for creativity and agility.
• Located in the heart of Philadelphia, with views of the city.

Company Description

Proscia is revolutionizing pathology, the last major frontier in healthcare to embrace digital. As a leader in pathology AI software, we are empowering pathologists and scientists to transition from traditional microscope-based workflows to digital, AI-driven approaches, unlocking new possibilities in precision medicine.

Backed by over $100 million in funding from leading healthcare and technology investors, Proscia is at the forefront of this revolution. Joining Proscia means being part of a company at the cutting edge of healthcare innovation, where the possibilities are limitless.