[Hiring] Senior Field Service Engineer - Electron Beam Systems @German American Chambers of Commerce

Role Description

As a Senior Field Service Engineer, you'll support the installation, commissioning, optimization, and long-term performance of sophisticated electron beam welding systems across North America. You'll serve as one of their primary technical resources for complex customer issues, partnering with customers and engineering teams to solve challenging electrical, mechanical, vacuum, high-voltage, motion control, and electromechanical problems.

What You'll Do:

• Lead or support installation, startup, commissioning, and acceptance testing of highly customized electron beam systems
• Diagnose and resolve complex electrical, mechanical, vacuum, motion control, high-voltage, and electromechanical issues both remotely and on-site
• Perform systematic root-cause troubleshooting rather than symptom-based repairs
• Serve as a technical escalation point for challenging customer issues
• Deliver technical training for customer maintenance and engineering teams
• Collaborate closely with engineering teams in Germany on complex technical investigations
• Support continuous improvement through technical documentation and knowledge sharing
• Travel throughout North America supporting customer installations and production systems
• Build trusted relationships with customers while representing pro-beam's technical excellence

Qualifications

• 5+ years of experience in Field Service, Installation, Startup, Commissioning, or Technical Support of industrial capital equipment
• Demonstrated ability to troubleshoot complex electrical, mechanical, electromechanical, and motion-control systems
• Experience reading electrical schematics and technical documentation
• Strong customer-facing communication skills
• Ability to work independently while managing multiple priorities
• Willingness to travel approximately 30–50% throughout North America

Requirements

• Experience with one or more of the following:
• Vacuum technology
• High-voltage equipment
• CNC machinery
• Machine tools
• Laser processing equipment
• Industrial furnaces
• Semiconductor equipment
• Siemens PLC diagnostics
• Servo drives and motion control
• Industrial networking
• German or multinational OEMs

Benefits

• $45–55/hour plus overtime
• 401(k) with company match
• Blue Cross Blue Shield medical, dental, and vision coverage
• Paid Time Off
• Ongoing technical training and professional development
• International collaboration with engineering teams in Germany
• Visa sponsorship may be considered on a case-by-case basis