[Hiring] Senior Field Service & Commissioning Engineer @German American Chambers of Commerce

Role Description

pro beam USA is seeking a Senior Field Service & Commissioning Engineer with experience supporting complex industrial equipment to lead commissioning support, advanced troubleshooting, and technical escalation activities across North America.

• This role works closely with Field Service Engineers and Commissioning Engineers in the field.
• Serves as a senior technical resource for non-routine machine behavior, commissioning challenges, and customer escalations.
• Combines hands-on commissioning support with advanced electromechanical troubleshooting across highly customized electron beam welding and additive manufacturing equipment.
• Some troubleshooting and diagnostics are performed remotely, but the role is closely tied to real-world machine behavior, commissioning support, and complex equipment problem-solving at customer sites and within the Lombard facility.
• Centered around commissioning support, industrial equipment troubleshooting, vacuum/high-voltage systems, and customer-facing technical problem-solving within highly customized machinery environments.
• Best suited for engineers who enjoy solving non-routine problems and working on highly customized industrial equipment.

Qualifications

• 5–10+ years of hands-on experience supporting complex industrial or high-tech equipment.
• Strong troubleshooting capabilities across electromechanical equipment and integrated subsystems.
• Experience in commissioning, field service, startup, or applications engineering environments.
• Working knowledge of PLC diagnostics (programming not required).
• Ability to work independently in customer-facing environments.
• Strong communication skills and ability to train others.
• Willingness to travel approximately 25–40%.

Requirements

• Experience with electron beam systems.
• Experience with vacuum equipment, high-voltage systems, semiconductor equipment, thermal processing systems, or similarly complex machinery.
• Experience with additive manufacturing systems.
• Familiarity with Siemens PLC environments (TIA Portal, drives, etc.).
• Experience mentoring or leading technical personnel.
• Experience working within multinational or German engineering organizations.

Benefits

• Hourly rate: $50–$55/hour + overtime.
• PTO: 15 days per year.
• 401(k) with company match.
• Health insurance (Blue Cross Blue Shield, including dental).
• Visa sponsorship may be considered on a case-by-case basis.

What Success Looks Like

Within the first 6 months, you will:

• Independently diagnose and resolve complex technical issues with limited reliance on support from Germany.
• Serve as a trusted technical escalation point within the U.S. organization.
• Support Field Service Engineers during challenging commissioning and troubleshooting scenarios.
• Contribute to strengthening internal technical expertise through hands-on support and knowledge transfer.