[Hiring] Senior Engineer - IAM and Workplace Technology @Primer.io

Role Description

You'll join Tech as a Senior Engineer. Tech owns identity and access, IT and workplace technology for the whole company. Today it's a Workplace Tech engineer and an IAM engineer, and you'll be the most senior engineer on the team.

This is a hands-on role. You'll work the access and IT queue with the team, and you'll lead the technical work that shrinks it: the automation, the identity platform and the roadmap. As Primer grows and the team grows with it, there's room for the role to grow too, including into leading the team for the right person.

Tech is an enablement team. It sits alongside Security Engineering, not inside it, and owns the request queue and the tools that keep everyone at Primer productive. Primer is growing fast, and access requests are growing even faster. Our job is to make getting the right access quick, safe and mostly automatic, so people can get on with their work and our security engineers can get back to security.

What you'll be doing

• Work the IAM, IT and Workplace Tech queue alongside the team, and set the bar for turnaround and quality.
• Lead the technical roadmap for Tech and deliver it, starting with SCIM day-1 provisioning, Okta, automated access reviews and device enrolment.
• Automate the routine. Use identity tooling, scripting, workflow automation and AI to take repetitive access requests off people's plates.
• Run joiner, mover and leaver processes so new starters have what they need on day one and access is removed promptly when it should be.
• Keep access controls audit-ready. Work with Security and GRC on access reviews, least privilege and evidence for PCI DSS and SOC 2.
• Partner with Security Engineering on the calls that need them, such as privileged access and policy exceptions, and handle the rest within Tech.
• Mentor the other engineers on the team, review their work and share what you know.
• Track and report on how the queue is doing: volume, turnaround, and how much automation is taking off it.

Qualifications

• Senior-level experience in IT, IAM or corporate engineering at a fast-growing tech company.
• Hands-on with an identity provider (Okta preferred; Entra ID, Google Workspace or similar also welcome), including SSO, SCIM and lifecycle management.
• A track record of automating manual IT and access work, with scripting, workflow tools or APIs.
• Experience with SaaS administration and endpoint management (e.g. Jamf, Kandji, Intune).
• Good judgement about access: you understand least privilege and know when something needs a security review.
• Experience owning projects end to end and helping others on the team level up.
• Clear, friendly written communication. Much of the job is helping colleagues across the business.

Nice to have

• Experience in fintech, payments or another regulated environment (PCI DSS, SOC 2, ISO 27001).
• Experience running access reviews and providing audit evidence.
• Using AI tools to speed up support and operations work.
• Experience scaling an IT function through a period of fast headcount growth.

You may not like it here if...

• You're looking for a management role. This is a hands-on senior engineering role.
• You'd rather follow an established playbook. A lot of this is being set up for the first time, and you'll be the one defining how it works.
• You prefer to fix requests one at a time rather than remove the reasons they come in. We measure success by how much of the queue disappears.
• Shifting priorities frustrate you. We're a growing company and the team's focus will change as we scale.

Benefits

• We are fully remote and globally distributed; and have been since day one.
• Competitive share options.
• Flexible holiday, with 25 days minimum to be taken.
• Co-working space access across major cities.
• Workations & Company Retreat.
• The best equipment for your role.
• £500 towards your home office setup.
• Generous learning budget.
• Private Medical Insurance.
• A broad set of additional perks and benefits (depending on location).

Company Description

At Primer, we're dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification listed, we encourage you to apply. You may be the right candidate for this or other roles.

Primer is committed to the equal treatment of all current and prospective employees and adopts a zero-tolerance approach to discrimination, regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, marriage and civil partnership, or any other background or belief.