[Hiring] Senior Director of Engineering Platform @One Call

Role Description

Join Our Team and Make a Difference! Are you looking for an impactful role where you finish the workday knowing you helped someone? Whether you are part of our care coordination team or play a supporting role, the work our colleagues do every day enables us to collectively reach our mission of getting people the care they need when they need it.

By staying committed to our core values of:

• Think Big
• Go Fast
• Deliver Awe
• Win Together
• Care Deeply

we can positively impact the lives of the injured workers we serve and get them back to the things that matter most in life.

JOB SUMMARY: One Call is a healthcare technology company that coordinates care for injured workers across the United States. We are building a unified operational platform that brings our systems, data, and intelligence together so our teams and automated workflows can coordinate care faster and more reliably at scale.

We are looking for a Director of Engineering Platform to lead the team that builds and owns this foundation. You will set the technical strategy for our data, integration, and operational infrastructure, build and lead a growing engineering team across the United States and Mexico, and partner with product, architecture, and applied AI teams to deliver platform capabilities that map directly to business outcomes. This role reports to the VP of Strategic Engineering.

Qualifications

• Bachelor's degree in a STEM (Science, Technology, Engineering, or Mathematics) or business-related field is preferred, or equivalent education, training, and relevant work experience.
• 10+ years of software experience, including 7+ years leading engineering teams and managing managers.
• Proven experience building platform data, or infrastructure systems that other engineering teams depend on.
• Experience unifying data and systems across multiple platforms, including following acquisitions.
• A track record of hiring, developing, and retaining strong engineers, and engineering leaders.
• Experience operating in a regulated industry such as healthcare or financial services (HIPAA, SOC 2, or equivalent).
• Experience leading distributed teams across multiple time zones.

Requirements

• Ability to work in an environment that aligns with the company's diversity, equity, inclusion and belonging standards.
• Ability to work both independently and in a team environment.
• Demonstrate our core values of Think Big, Go Fast, Deliver Awe, Win Together and Care Deeply.

Benefits

• Remote Work: We are a remote-first company, and almost all positions receive the flexibility of working from home.
• Generous Time Off: Besides 8 company holidays and 2 personal days every year, all colleagues receive a minimum of 18 days of paid time off.
• Comprehensive Benefits Package: Including medical, dental, vision, and pet insurance; 401(k) matching program; and company-paid life insurance and short and long-term disability coverage.
• Supportive Services: We offer a Colleague Assistance Program that provides free counseling and financial services, and our One Call Foundation provides colleagues financial assistance during times of unexpected hardships.

Physical/Mental Demands & Work Environment

• This position will be performed in the colleague’s home. Work-from-home requirements include the colleague’s ability to set up computer equipment within their home office.
• This job is primarily sedentary and may involve repetitive motions; the colleague must be able to remain in a stationary position for extended periods of time, operate a computer and other office equipment, assess information and files stored electronically, and converse/exchange accurate information with others, simultaneously.
• The colleague must be able to discern text displayed on a monitor, input data into specific fields using a keyboard, and adjust focus to distances of up to three feet.
• The colleague must have the ability to learn new tasks, follow established processes, maintain focus, complete tasks independently, complete multiple tasks simultaneously, communicate professionally with colleagues and customers, and complete tasks in situations that have a speed or productivity requirement.
• The colleague must be able to manage moderate to significant mental stress as a result of, but not limited to, a dynamic and heavy workload.