[Hiring] Resident Engineer – Service Provider Routing and Switching @Hewlett Packard Enterprise

Role Description

• Troubleshoot equipment and network problems and open and track JTAC cases to resolve problems on pre- and post-production issues.
• Hold network information gathering workshops with the Customer to understand the Customer’s existing network design and technical requirements of new network designs.
• Understand the Customer’s organizational structure and become familiar with the Customer’s network implementation and support processes and procedures to help in supporting a network that is available and sustainable.
• Produce a written summary report on the status of design projects, equipment, and network problems regularly to the customer.
• Hold technology workshops with the customer to discuss equipment and network problems, and to provide case status updates, including the reasons for any problems encountered and the workarounds and/or solutions that are being tried.
• Train the customer’s design, implementation, and support personnel to configure and operate the HPE Juniper Networks products.
• Assist the customer in developing Network Operating and Equipment Operating Procedures.
• Assess the health of a network based on HPE Juniper products.
• Development and maintenance of fault diagnosis procedures to support effective fault resolution.
• Develop network operating procedures, configuration standards, and implementation plans for HPE Juniper products.
• Support the production environment of HPE Juniper products within the customer infrastructure.
• Support ongoing efforts in defining best-practice policies for HPE Juniper product applications used by the customer.
• Be a subject matter expert on HPE Juniper’s platforms, software and features and coordinate directly with HPE Juniper on any challenges encountered with new software or features implementation.
• Peer with other employees performing similar resident engineering roles where lessons learned may help minimize risk associated with major network upgrades or changes in the network.
• Develop secondary skills in other products in the HPE Juniper product portfolio.

Qualifications

• Minimum 5 years of design, implementation, and operational experience in large-scale IP networks.
• JUNOS CLI experience.
• Large-scale experience with routing devices MX, PTX, and ACX.
• Understanding of the protocols surrounding IP service provider networks, including:
• TCP/IP and MPLS fundamentals
• IP/Routing experience (OSPF, ISIS, BGP, MPLS-TE, RSVP, LDP, IPv6, Routing Policy)
• Routing protocol operation, migration, and scaling mechanisms
• Routing policies at BGP peering points
• VPNs and associated tunneling technologies (MPLS, L3VPN, VPLS, MVPN)
• Ethernet switching and 802.1Q, QoS
• Class of service
• Background in automation with Ansible, YAML, and HPE Juniper PyEZ.
• Experience writing automation scripts in Python.
• Ability to communicate effectively in crises with all levels of an organization from Engineering/Operations to CIO/CISO audiences.
• Ability to refine and translate complex requirements and execute best practice solutions.
• Assisted with major network upgrades, maintenance windows, and changes in the customer network.
• Strong customer interface and presentation skills.
• Expert-level technical certifications (JNCIS, JNCIP, JNCIE, CCNP, and CCIE) are a strong plus.

Requirements

• Bachelor's or Master's degree in Mechanical, Electrical, or other Engineering, Computer Science, or equivalent.
• Typically 6-10 years experience.

Benefits

• Health & Wellbeing: Comprehensive suite of benefits that supports physical, financial, and emotional wellbeing.
• Personal & Professional Development: Programs catered to helping you reach any career goals.
• Unconditional Inclusion: Flexible work environment that celebrates individual uniqueness.