[Hiring] Principal Implementation Engineer @Power Factors

Role Description

Power Factors is looking for a Principal Implementation Engineer to join our Professional Services team in leading complex, high-stakes platform implementations for renewable energy asset owners and operators. As a Principal IE, you will serve as the technical and domain authority throughout the customer engagement lifecycle, co-owning end-to-end delivery of our software solutions for utility-scale solar, wind, and BESS customers.

Our platform ingests millions of IoT and other data points, cleanses the data, detects performance issues, identifies leading indicators of future problems, and delivers advanced analytics to help customers maximize asset performance. In addition to monitoring and analytics, the platform provides the toolsets needed to turn insights into action, including case management and work order management capabilities.

You will play an important role within GCO by using both professional and domain expertise to help the team achieve delivery goals, whether through:

• Mentoring implementation engineers on renewable energy fundamentals
• Driving methodology improvements
• Surfacing field insights back to Product
• Raising the quality bar on customer-facing deliverables

You will work remotely with an international team across the US, Canada, Sweden, Germany, Greece, India, and the Philippines.

Qualifications

• 8+ years of experience working inside the renewable energy industry, in asset management, performance engineering, O&M, or a comparable technical role at an IPP, asset owner, OEM analytics team, or renewable monitoring organization including several years of PV experience
• Hands-on operational experience with SCADA systems, electrical drawings/as built drawings, data historians, or APM platforms
• Deep familiarity with renewable energy performance concepts: power curve analysis, performance ratio, availability calculations, energy yield variance, loss categorization, and O&M cost structures
• Strong working knowledge of SQL and data structures
• Technical aptitude for SaaS configuration, APIs, data mapping and transformation, and troubleshooting complex customer environments
• Demonstrated ability to translate operational requirements into software configuration decisions with ownership and precision
• Strong customer-facing communication skills
• Organized, detail-oriented, and comfortable managing multiple concurrent implementations across a global customer base

Requirements

• Lead end-to-end implementations for utility-scale solar, wind, and BESS customers
• Serve as the domain authority on how technically sophisticated customers intend to use the platform and interpret its output
• Lead technical discovery workshops and translate operational requirements and design into platform configuration
• Review and validate implementation deliverables for technical accuracy
• Drive UAT and production readiness through Technical Support handoff
• Mentor others on the team to build renewable energy domain fluency across the PS team
• Contribute to continuous improvement of implementation methodology, solution design templates, Professional Services runbooks, and validation standards
• Surface renewable industry requirements and field observations back to Product and Engineering

Benefits

• You'll help build something new — this team doesn't exist yet, and you'll shape how it works from day one
• Direct impact on customer outcomes — the problems you solve directly improve how renewable energy assets perform
• Embedded with Product/Engineering — you won't be isolated in a support silo; you'll be part of the product development cycle
• Clean energy mission — Power Factors manages over 300 GW of renewable energy assets globally; the work matters
• Growth path — as the team scales, early hires will have opportunities to specialize, lead, and define the function
• Real ownership from day one — you'll carry your own caseload and see the direct impact of your work on customer outcomes

Company Description

Power Factors is a software and solutions provider leading the next generation of clean energy with Unity, one of the most extensive and widely deployed renewable energy management suites (REMS) in the market. With over 300 GW of wind, solar, and energy storage assets managed worldwide across more than 600 customers and 18,000 sites, Power Factors manages 25% of the world’s renewable energy data.

Power Factors’ Unity REMS supports the entire energy value chain, from monitoring and controls to market analytics. The company’s suite of open, data-driven applications empowers renewable energy stakeholders to collaborate, automate critical workflows, and make more informed decisions to maximize asset returns.

With deep domain expertise, AI-powered insights are delivered at scale so businesses can optimize assets, unlock growth, and make smarter decisions as the world rapidly transitions to clean energy. Power Factors fights climate change with code.